Dan Butts Email & Phone Number

West Chester, Pa, Us

West Chester, Pa

Identify workflow issues and streamline process and procedure. Specific focus in the Multi-screen strategy of the company.Meet all SLA's in place with regards to the OMC; including implementation and maintenance of deadlines, achievement of run rates, and increasing operational efficiency through workflow and adherence to departmental policy.Manage, mentor, and coach 2 direct report, 10 second level reports, and working with a team of 1 Supervisor 6 Interactive Coordinators; mentoring and evaluation of team members including assessment and career pathing. Partner with Master Control and Business Operations to streamline workflow to meet changing business needs.Advise sales partners with regards to allocations, inventory management, workflow, and assist in maximizing revenue.Partner with HR to effectively manage incoming talent and evaluate current talent.Specific achievements include:Implemented and executed a "Champion Training Model" to incorporate and integrate the Digital and Online business within the scope of the OMC Customer Care (Linear) Traffic Department. Created an MSC (Multi-screen Champion) team to design, create, and execute all strategies around the Eastern Division Multi-Screen Integration. Under my direction, team has provided a potential model for future, large scale, company training strategies while moving the company towards a fully integrated Customer Care Traffic Department that is set up to handle all of the different lines of business for their Sales Partners and provided the ability to scale to future states and growth of the business, division, and company.Selected to serve as Market Champion for Washington DC,Western Pennsylvania,Baltimore, Southern Virginia,and Salisbury Markets-Facilitate policy and procedural changes for Local Sales teams in Partnership with Directors of Sales.Retained, developed, and coached 12 frontline employees into promotions and/or new opportunities within other areas of Comcast Spotlight.

Manage and lead a group of 5 direct reports as well as serve as a "Communication Champion" for the Internal Traffic Department as a whole.Oversee the business and serve as local traffic manager/market champion for the Baltimore DMA. Work with DOS's,LSM's, And Sales to ensure orders and revenue booked run successfully. Work as the OMC Liason to the entire Baltimore DMA with regards to Traffic Cusomer Care.

2 direct reports promoted to roles of increased responsibilities; Schedule advertising materials to facilitate the execution of campaign with specified flight dates, monitor and manage inventory on an ongoing basis, and maximize revenue. Assist in new hire training for Traffic and cross training with other departments.Manage accounts of up to 15 Account Executives.Assist management with issues, mentoring, and evaluating team members and departmental workflow.Promoted to Traffic Supervisor position in November 2008.Specific Achievements include:8 On the Spot awards received.Achieved 100% run rate for AE line of business three separate occasions.Promoted to Senior Traffic Coordinator in January 2006.

Coordination of daily and ongoing activities for 11 person sales force. Direction of workflow including maintaining and archiving of both paper and computer files.Data administration and sales tracking.Improved accuracy of budget forecasts.Sales lead generation and follow-up.Served as liaison between sales force and management.Maintained clear communication of objectives and assured all objectives were met.

Responsible for the supervision and training of a staff of 6 customer service representatives.Hired staff and interviewed. Managed quality control.

M.A, American History

Ba, History

B.A, History; Russian Studies

successful completion of double minor including 24 credits of Russian Language classes and 24 credits of Russian/Eastern European Studies.