Leads team of 150 assemblers, technicians, leads, and supervisors on multiple shifts across 8 product lines.Increased staffing by 50% in 3 months to meet large increase in large demand.Increased flexibility of team to be able to respond to supply chain constraints and maximize labor utilization while avoiding line shutdowns.Improved Efficiency and Utilization of staffing and equipment resources to control costs and provide improved financial performance.

Lead a global team of managers, engineers, and inspectors to ensure quality of equipment and supplies through the complete lifecycle Reduced all-fault non-conformances by 50%+ exceeding $1M Annual Cost Savings ($150k-$250k new savings annually) Established and led Sourcing Quality team in China:• 90% Reduction in lowest performing suppliers and components • Developed and implemented and effective contingency plan for remote source inspections Managed all aspects of ongoing ISO 9001:2015 Certification Supported ISO14001 & Common Criteria Certifications Integrated Quality Team through M&A Activities with new divisions & product lines.

• Data Analysis and Development• Team Leadership/Management• Customer Escalations

• Managed customer escalations of issues including customer communications, cross functional team establishment/management, issue resolution, and CAPA.• Established metrics for data driven quality initiatives to improve the performance of internal processes, supplier quality, manufacturing methods, and field service. • Established Material Review Board for the preliminary analysis and disposition of all discrepant material. This consisted of a cross functional team including purchasing, production engineering, logistics, quality, and manufacturing personnel.• In charge of overseeing the quality of various commodities including motors, cable assemblies, thermal print heads, computers, pumps, photocells, and a variety of other goods.• Assisted in the overseeing of quality of additional goods including machined and cast metals, molded and machined plastics, printed circuit boards, and many others.• Perform failure analysis on non-conforming parts.• Inspected incoming parts to determine compliance with engineering drawings• Identify and process non-conforming materials to determine a course of action on those items and the necessary corrective action to prevent future defects• Support production through analysis of failures and ensuring a supply of good parts for them to use• Lead supplier qualification through use of the QFD process

• Data Analyticso Led a lean project for scrap analysis and reduction in the casting process using multivariable linear regression techniques and Pareto Analysis.o Perform data collection and analysis on production data for managers, supervisors, and shop floor personnel. Two examples are:• Setup a process to collect and analyze the production data to provide the supervisors with near real-time data on production efficiency• Setup a process to collect and analyze product return data to allow the Quality Department access to near real-time data on all product returns. Provides the Quality Department the information they need to minimize customer returns and increase customer satisfaction.• Analysis and testing of an Ultrasonic apparatus for testing of furnace taps.• Information Technologyo Support needed hardware changes and upgrades to the PC networko Provided user training regarding both hardware and software applications o Research and installation of video security system. o Digital photography and video editing for DVD production of sales and training DVDs. o Computer programming for touch screen interfaces in the Flash environment. • Purchasingo Performed purchasing duties for supplies, repair parts, equipment, and services used both on the shop floor as well as in the offices while reporting to the Controller. • Accounts Payable/Account Receivableo Processed purchase requisitions, invoices, and other data sources to confirm purchases, delivery, and correct billing.

• Managed warehousing duties for U.S. Operations including preparation for Expo events and inventory allocations from suppliers to retail locations• Oversaw store staff, scheduling, receiving, shipping, and day to day operations• Aided in the overall store upkeep• Aided and informed the customers about the various products and assisted in product selection• Performed store opening and closing duties• Held positions at the Eden Prairie, Maple Grove, and St. Paul locations

Performed both development and deployment of the goods and services on-site at customer locations. I worked closely with the customer to ensure the product is up to the specifications of both the business as well as the customer.• Performed hardware deployment on-site for customers.• Aided in the hardware design and optimization for various environments.• Analyzed usage statistics and performed software optimization.