Dan C. Email & Phone Number

Edmonton, Alberta, Canada

I oversee 34 Canna Cabana locations in Northern Alberta and B.C.. I am directly responsible for leading a team of 4 Area Managers and am accountable for achieving revenue targets, achieving customer satisfaction metrics and managing P&Ls.

Edmonton, Canada Area

High Tide Inc is an Alberta based vertically integrated company in the Canadian cannabis market with subsidiaries including RGR Canada Inc., Smoker's Corner LTD. and Canna Cabana Inc. Serving as General Manager, Smoker's Corner, I am accountable for supporting 8 Franchise Locations and 6 Corporate Stores in BC, Alberta and Nova Scotia. In addition I am DM for a cannabis retail location where I attracted talent, interviewed, and hired sales associates, assistant store managers and store manager. I am accountable for ensuring compliance, customer experience and reaching sales targets.

Working with licensed producers, legal retailers and ancillary service providers, Cannabis At Work provides recruitment, training and consulting services to clients in the cannabis industry. Responsible for managing prospective sales leads and key accounts, building job descriptions, sourcing candidates, screening resumes, interviewing candidates and completing reference checks. Handle multiple jobs at various stages at any given time.

Edmonton, Canada Area

Led a team of 6 Store Managers , 4 Store Support and up to 100 Retail agents in 13 Corporate Shaw stores across Canada.Constantly achieved sales targets and Customer Experience Metrics.Accountabilities include:-Mentoring Leadership and providing guidance to interactions with their people.-Building leadership strength by delegating projects to provide growth opportunities to Managers and Support staff.-Management of budget and expenses related to sales incentives , staff salaries and store operations.-Work with key stakeholders in HR and Recruitment related to hiring, training and benefits.-Collaborate with National Sales and Marketing teams to drive sales through promotions and Marketing campaigns.-Coordinate store changes including new store openings, relocations, maintenance and upgrades.-Proven ability to lead teams remotely, traveling as necessary, and using technology to build and maintain relationships.

Edmonton, Alberta

Manager of 3 Supervisors, 5 Floor Support Specialists, 1 Administrator and 60 Sales agents in a high performance outbound sales call centre. Exceeded expectations related to sales performance, order fulfilment and quality.Accountabilities include:-Inspiring Leadership to always put their people first.-Responsible for building leadership strength and providing meaningful growth opportunities to Supervisors and Support staff.-Management of budget and expenses related to sales incentives , staff salaries and general call centre operations.-Work with key stakeholders in HR and Recruitment related to hiring, training and benefits.-Work with National Sales Team and Dialer Operations team to ensure high performance Outbound Sales and to identify telemarketing sales opportunities.-Demonstrated adaptability and integrity while leading team through organizational change.

Opening Store Manager of Edmonton's first corporate Shaw Mall Retail store. Managed a staff of 14 customer service agents, 2 Store Support Specialists and 2 keyholders.Exceeded sales and customer experience expectations in a customer centric, telecommunications retail environment. Accountabilities include:-Recruitment, hiring and training of staff-Scheduling, payroll and administrative tasks.-Inventory management including ordering product and projecting consumer demand.-Staff engagement, recognition, coaching and performance management.-Leadership development and building bench strength in future leaders. -Assisted with the opening of other Shaw Retail Stores.