Operations Specialist
Bucharest, Romania
- I had overseen all the necessary logistical operations that took place in our warehouse and coordinated supply operations for over 160 stores in Romania and Bulgaria - Weekly meetings regarding the progress of the tasks in order to maintain and achieve the company objectives- Developed weekly schedules for 98 warehouse employees- Trained operatives on health and safety regulations, goods handling processes to reduce shipping times- Had 1:1 meetings on a monthly basis with each team member, in order to track their goals, monthly productivity, work accuracy and took the pulse of the way they feel within the team- Forecasted manpower requirements based on daily workload and company targets- Developed, planned and implemented new warehouse layout, which improved goods stock count and identifications, reducing overall time spent and achieved a better on-time shipment rate- Managed the performance of strategic KPIs across multiple projects. Performed data analysis, resource planning and quarterly strategy recommendations with the purpose of achieving the annual shipping rate target- Collected and assorted customer feedback data- Data processing using high-level Excel skills (Advanced ECDL - European Computer Driving License - certificate).