I am an experienced Digital Media Manager who is passionate about leading the development, delivery and continuous improvement of high quality online events, workshops, and training programs as well as various webcasting and web conferencing sessions. Over the last 17 years’ I have developed extensive experience leading teams of up to 16 high performing staff based in Australia, NZ, Singapore, Hong Kong, Manila, India and Japan while project managing the streamlined, cost-effective delivery of various events, specialising in online webcasting, conferencing and streaming services. I have a proven track record driving new business by providing teams with pre-sales support, consulting with potential customers and executing online demonstrations, and overseeing the successful onboarding of new managed/self-managed customers.Combining my project management, marketing and event management expertise with a customer-focused approach has also played a key role in my success streamlining the development, implementation and operation of various webcasting and conferencing platforms.Throughout my career my highly developed leadership, communication and interpersonal skills have enabled me to build, manage and leverage strong, trusted and collaborative relationships with diverse clients, customers and key stakeholders.I have also been recognised for consistently demonstrating excellence in project management, team leadership and collaboration, communications, customer service, and creativity and innovation as the recipient of numerous management and peer nominated awards.