Dan Cantrell

Dan Cantrell Email and Phone Number

Director of OEM Operations at Victory Automotive Group @ Victory Automotive Group
Dan Cantrell's Location
Canton, Michigan, United States, United States
Dan Cantrell's Contact Details
About Dan Cantrell

Business executive with aptitude in orchestrating cross-functional teams to attain favorable results. Significant experience managing various business operations and long-term projects, including marketing implementations, purchasing, importation, distribution and fulfillment. Highly qualified in identifying and implementing process improvements and value added business solutions. Innovative problem solver and decision maker with proven leadership skills: enthusiastic and self-motivated.Specialties: • Strategic Planning and Implementation• Cost Reduction and Avoidance• Customer Relations• Territory Management• Revenue Enhancement • Competitive Analysis • Sales Forecasting• Internal Systems and Controls• Project Management• Team Building and Leadership

Dan Cantrell's Current Company Details
Victory Automotive Group

Victory Automotive Group

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Director of OEM Operations at Victory Automotive Group
Dan Cantrell Work Experience Details
  • Victory Automotive Group
    Director Of Oem Operations
    Victory Automotive Group Jun 2021 - Present
    Canton, Mi, Us
  • Stellantis
    Alfa Romeo National Dealer Network Manager & Business Management
    Stellantis Jan 2021 - Jun 2021
    Amsterdam, Nl
  • Fca Fiat Chrysler Automobiles
    Head Of Cx
    Fca Fiat Chrysler Automobiles Aug 2017 - Jan 2021
    London, England, Gb
    Established the operational process structure for the Customer Experience Department.Developed a partnership with J.D. Power to create the Customer First Award for Excellence Certified by J.D. Power.Created a quarterly based incentive to improve customer experiential behavior at our dealerships.Integral part of changing the corporate culture to be a more customer focused.Coordinating departmental field office alignment and focus through the Customer First Program.Developing a customer journey map to elevate awareness around internal customer process gaps.
  • Fca Fiat Chrysler Automobiles
    Senior Manager - Dealer Network Development
    Fca Fiat Chrysler Automobiles Aug 2014 - Jul 2017
    London, England, Gb
    Coordinating the future dealer network structure for Alfa Romeo.Working with dealers that are deficient in new vehicle sales, customer satisfaction, networking capital, and debt to equity, to make sure they are maximizing their operational performance in their assigned market area.In the process of developing the corporate processes and disciplines to operational upgrade the dealer network and improve new vehicle sales.Managed buy/sell transactions between the seller and the buyer of the franchise.Working with dealers to develop brand reinvestment to enhance sales and customers’ experience.Collaborating with dealers to insure their facility design elements are in line with FCA’s brand image.
  • Maserati
    Director Of Sales Operations
    Maserati Jul 2011 - Jul 2014
    Modena, Italia, It
    Developed the corporate processes and disciplines to achieve a national retail sale best ever for MNA.Created the new vehicle incentive strategies that lead to a national sales increase in 2013 of 17.3% compared to 2012.Develop, implement and follow through on strategic sales, marketing, and market representation initiatives through three Regional Managers.Continue to lead the dealer network expansion project for future new vehicles.Organizing the logistics system to distribute new vehicles to the expanding dealer network.Creating and implementing the allocation methodology for future new vehicles.Was assigned to a team to lead the creation of a pre-maintenance and loaner vehicle program.Managing the National Sales Trainer to design strategic training curriculum that addresses current market conditions.In the process of launching the new Maserati Facility-CI elements to the dealer network.Managing six associates within the sales department.
  • Maserati
    Regional Manager
    Maserati Oct 2010 - Jun 2011
    Modena, Italia, It
    Achieved new vehicle retail, wholesale, and market share targets within my assigned territory.Developed, implemented and followed through on strategic sales, marketing, and market representation initiatives.Met monthly with dealer principal and/or general managers to review new and certified vehicle sales, monthly financial statements, and customer satisfaction.Managed the allocation and wholesale of new vehicles to dealers.Forecasted annual and monthly sales objectives for dealers.Reviewed monthly advertising budgets and marketing plans with dealers.Informed dealers of their operational performance in comparison to their market competitors within their designated territory.
  • Toyota North America
    Market Representation/Franchise Renewal Manager
    Toyota North America Jul 2009 - Sep 2010
    Plano, Tx, Us
    Responsible for renewing dealers franchise according to national headquarters policy.Work with dealers that are deficient in new vehicle sales, customer satisfaction, net working capital, and debt to equity.Manage buy/sell transactions between the seller and the buyer of the franchise.Coordinate major and minor ownership structure changes.Insure that the dealer's corporate structure is in line with corporate headquarters policy.
  • Toyota North America
    Merchandising Manager
    Toyota North America Apr 2008 - Jun 2009
    Plano, Tx, Us
    Developed monthly new vehicle incentive plans.Managed a monthly $1.5 to $2 million incentive budget.Responsible for $1 million sponsorship/promotional events.Successfully implemented a leasing incentive program that evolved into a national strategy.Enhanced new vehicle incentives forecasting to avoid deficient spending.Created dealership personnel incentives to motivate dealerships' management teams to sell more new vehicles.Coordinated several incentive trips and recognition dinners for dealerships. Updated all outdated regional incentive calculation tools.
  • Toyota North America
    Distribution Manager
    Toyota North America Oct 2006 - Mar 2008
    Plano, Tx, Us
    Forecasted market demand in order to properly place new vehicle orders.Incorporated an online ordering process to streamline new vehicle orders.Developed annual and monthly new vehicle sales forecasts.Conducted monthly vehicle ordering strategy meetings with district managers.Coordinated two meetings annually with dealerships and national headquarters to review new vehicle orders and current market conditions.Managed four associates within the distribution department.
  • Toyota North America
    Image Usa Ii/Business Management Manager
    Toyota North America Apr 2005 - Sep 2006
    Plano, Tx, Us
    Worked with dealers to develop brand reinvestment to enhance sales and customers' experience.Launched Toyota's Image USA II program.Collaborated with dealers to insure their facility design elements were in line with Toyota's brand image.Calculated and provided dealers with estimated facility production costs.Conducted market studies of dealership to determine the optimal location for maximizing re-investment into the brand.Reviewed and analyzed dealership financial statements on a monthly basis.Consulted with underperforming dealerships to restore their financial stability.Worked with dealers to make sure they sustained acceptable levels of debt to equity and net working capital.
  • Toyota North America
    New Vehicle Sales Training Manager
    Toyota North America Jun 2004 - May 2005
    Plano, Tx, Us
    Designed strategic training curriculum to address current market conditions.Responsible for sales consultant certification and recognition programs.Worked with district managers to develop training action plans for their under-performing dealerships.Assisted Saatchi & Saatchi, advertising agency, with product knowledge training for local dealers' association advertising.Reinstated a regional CSI (customer satisfaction index) recognition qualifier for sales consultants.Developed and hosted a sales consultant recognition event.Managed two vehicle product training specialists.
  • Toyota North America
    District Sales Manager
    Toyota North America Sep 1999 - May 2004
    Plano, Tx, Us
    Covered the following territories: five boroughs of New York, southern New Jersey, and Long Island.Met monthly with dealer principal and/or general managers to review new and certified vehicle sales, monthly financial statements, and customer satisfaction.Managed the allocation and wholesale of new vehicles to dealers.Forecasted annual and monthly sales objectives for dealers.Reviewed monthly advertising budgets and marketing plans with dealers.Worked in conjunction with District Scion representatives to manage the unique buying process for Scion vehicles.Informed dealers of their operational performance in comparison to their market competitors within their designated territory.
  • Toyota North America
    District Parts & Service Marketing Manager
    Toyota North America May 1997 - Aug 1999
    Plano, Tx, Us
    Covered the following territories: Connecticut and northern New Jersey. Met with dealer management on a regular basis to review retail parts and service sales, marketing plans, monthly financial statements, and customer satisfaction.Consulted dealerships to improve their parts and service operations.Managed the wholesale of automotive parts to dealerships.Organized and enrolled dealerships into regional and national parts and service marketing programs.
  • Toyota North America
    Management Assistant
    Toyota North America Dec 1996 - Apr 1997
    Plano, Tx, Us
    Compiled dealership financial operations data and other key performance indicators on an ongoing basis. Managed the dealers' retail new vehicle sales reporting accuracy. Created financial planning forecasts and financial scenarios.

Dan Cantrell Skills

Automotive Customer Satisfaction Competitive Analysis Forecasting Vehicles Sales Sales Operations Cross Functional Team Leadership Customer Service Sales Management Team Building Customer Retention Management Automobile Marketing Strategy Sales Process Dealers Sales Force Development Automotive Aftermarket Strategy Revenue Enhancement Negotiation Profit Marketing Strategic Planning Process Improvement Parts Dealer Management Leadership New Business Development B2b Inventory Management Retail Continuous Improvement Market Planning Operations Management Pricing Advertising Purchasing Training Budgets Market Research Account Management Territory Management Program Management Finance Logistics Merchandising Team Management Selling

Dan Cantrell Education Details

  • Michigan State University
    Michigan State University
    Marketing

Frequently Asked Questions about Dan Cantrell

What company does Dan Cantrell work for?

Dan Cantrell works for Victory Automotive Group

What is Dan Cantrell's role at the current company?

Dan Cantrell's current role is Director of OEM Operations at Victory Automotive Group.

What is Dan Cantrell's email address?

Dan Cantrell's email address is da****@****oup.com

What is Dan Cantrell's direct phone number?

Dan Cantrell's direct phone number is +120123*****

What schools did Dan Cantrell attend?

Dan Cantrell attended Michigan State University.

What are some of Dan Cantrell's interests?

Dan Cantrell has interest in Children, Arts And Culture, Education, Economic Empowerment.

What skills is Dan Cantrell known for?

Dan Cantrell has skills like Automotive, Customer Satisfaction, Competitive Analysis, Forecasting, Vehicles, Sales, Sales Operations, Cross Functional Team Leadership, Customer Service, Sales Management, Team Building, Customer Retention.

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