➢ Proficiently handled significant amount of financial reporting and accounting functions, including preparation & analysis of yearly financial statements, reconciliation of bank accounts & loan statements, and various bookkeeping tasks➢ Developed and obtained professional and relevant subject matter expertise➢ Identified and discussed engagement issues with management, while developing solutions in a timely manner➢ Prepared tax returns for corporations, partnerships, and individuals

➢ Gathered and organized working papers and documentation for auditing purposes➢ Analyzed important numerical data for calculation and errors, requiring a high attention to detail for extended periods➢ Routinely met short cut-off deadlines and currently facilitating an organizational transition to a new payroll system➢ Demonstrated a quick ability to learn and improve through an expedited training regime as new demands, responsibilities, and deadlines are given➢ Professionally answered queries regarding employee’s ROE, account balances, and leave spreadsheets

➢ Worked with Salesforce to create accounts and fields to organize leads and records to reflect the sales funnel➢ Built long-term relationships for an online travel activity booking site and wrote content for website➢ Built roster of business contacts in tourism industry making cold contacts by phone➢ Developed a service script and employee training manual, including a FAQ section on the website➢ Conducted online research, price comparisons during the off season, and created an additional 800 business network leads in one month into a database➢ Established relationships with business owners, strategically beginning in Victoria and expanding to New York

➢ Consistently worked 10+ hours overtime per week in physically demanding outdoor conditions to meet tight deadlines➢ Trained and monitored new labourers in safety and quality standards, using job shadowing and constructive performance tips to motivate staff➢ Handled safety forms and machinery safety and liability records to ensure operational standards were met

➢ Communicated to the front desk by telephone to coordinate schedules and special events ➢ Reinforced and strictly adhered to safety protocols in order to facilitate an immediate response to pool emergencies in a facility with a capacity of 130 people➢ Routinely calculated pool chemical levels and recorded bullet monitoring statistics on patrons➢ Acted professionally as the front line face of the facility, while mediating situations that called for distribution management of groups and individual swimmers