As a software industry expert with over 15 years’ experience, my focus is to help understand and overcome partner and customer challenges to meet business goals, while building long and mutually beneficial relationships. Working with many types of products, verticals and project sizes, from entry level to enterprise class, has enabled me to make strategic, valuable recommendations for any project and become a trusted advisor. Providing an excellent customer experience helps ensure success and is a cornerstone of building that trust and sustained, long-term relationships. I strive to respond quickly to requests, build partner pipeline, deal resolutions, offer quality, innovative technology solutions and provide critical information needed to make smart, informed decisions. In-depth product experience includes: Ephesoft Transact, Business Works, Quickbooks; mid-market packages such as MAS 90/200, Accpac, SageCRM, ACT!, SalesForce, Microsoft Dynamics/CRM, Zoho CRM, Fujitsu RMP and countless IBM products.Specialties: Financial Services, Insurance, Manufacturing, Distribution, Warehouse Management, Document Capture, Enterprise Content Management, Custom Manufacturing, EDI, Multi-Currency, Shipping Solutions, CRM, Analytics, Information Management, ERP, Custom Applications, Cloud, RPA.
Listed skills include Solution Architect, Multitasker, Team Leadership, Edi, and 46 others.