Dan Cochran Email & Phone Number

Columbus, Ohio, United States

Columbus, Ohio, United States

Executes Information Services (I.S.) Quality Assurance (QA) processes with moderate guidance. Identifies problems, generates alternatives, and recommends solutions within defined processes. Documents the progress of assigned tasks to ensure objectives are met. Collaborates effectively with QA team members, application developers, software vendors, consultants, user communities, and test environment technical support staff in the execution of testing procedures. Supports testing efforts of small to medium complexity. Knowledgeable of the key processes and technology within the business

Columbus, Ohio, United States

Created databases to automate manual tasks saving time and increasing accuracy for payroll administrators and management personnel too.Created look up tools to take data from flat files into a dataset making research easier and faster for all in payroll.Created batch files to automate the process of mapping network drives thus taking a five-minute process for a skilled tech to a two to three second process for anyone on site.Created and enhanced high level reports for the executive teams using pivot tables and power pivot to show various items such as hours, staffing and financials.

Mount Vernon, Ohio

Hilliard, Ohio

Set up and maintained the software on 100+ PCs for store POS systems including signature capture and credit card scanners.Assisted in maintaining file maintenance and archived data on our production server plus a swap ready spare server for contingency. Created, maintained and removed IDs for SharePoint, email accounts and corporate office file shares (including permissions) for all employees entering and exiting the company.Set up, installed and maintained security cameras and DVR systems for store locations (with traffic counters in some locations) and worked with authorities to pull and examine video footage when there was a need.Set up and maintained Internet services for multiple stores with multiple vendors in 3 different states along with our corporate office in Ohio.Set up and maintained network printers for store locations with static IP addresses and strategically staged spare printers in different regions and high-volume locations for emergency swaps when required.Facilitated the replacement of all needed peripheral devices such as mice, keyboards, CC scanners etc.