Dan Coe Email & Phone Number

Ramsgate, Gb

Amsterdam, North Holland, Nl

London , Gb

Own and mature an advisory practice that provides expert strategic advice and guidance to risk owners, projects and service and system owners on all matters of Cyber and Information Security.Build and maintain strong and strategic relationships between Cyber Security and key stakeholders across the business.Ensure that risk owners have access to appropriate and reliable cyber security advice, enabling them to make informed decisions to support the objective of mitigating cyber security risk at TfL.Supporting risk owners to ensure that cyber security controls are identified and implemented, in-line with security policies/standards and any external regulatory requirements, during any form of change whether internally developed or procured from TfL's supply chain and support and mature TfL's 3 lines of defence approach to risk enabling a shift-left of security activities.Ensure continuous improvement of processes and development of the team through effective leadership, performance management and coaching/mentoring.Manage the budget allocated to the IT Advisory team and monitor it's expenditure and influence change to the IT security strategy through the selection and procurement of strategic vendors.

London, Gb

Responsible for leading several teams of security consultants across a number of technology areas to ensure that BT adopt a secure-by-design approach and that BT's networks, products and services are secure.Key accountabilities included;· Engaging with key stakeholders across the business to ensure key strategic programmes are resourced with the right SMEs.· Providing technical, process and contractual security knowledge to inform complex technology development and the use of innovative approaches to solve high impact, complex problems.· Reporting on the security status of key programmes into the leadership team and escalating any concerns.· Drive adopting of a secure by design approach through the development and delivery of design patterns to minimise cost of security and maximise re-use of proven solutions.· Managing recruitment across all teams into strategic locations to promote collaboration and engagement with other teams within BT Technology.· Mentoring, coaching, cross-skilling between teams and building career pathways framework for consultancy.· Build and develop a strong network of internal and external stakeholders to demonstrate thought leadership and make recommendations for investment over the medium term.

London, Gb

• Responsible for managing a team of security consultants and the development and delivery of Security Advisory Services for new and existing clients.• Responsible for leading on complex and/or senior engagements to carry out security assessments, security architecture reviews, professional services engagements across a variety of technology areas (e.g. Cloud Security, DLP, SIEM, EDR, Zero Trust).• Responsible for building and maintaining relationships with focus accounts as well as new and existing suppliers, keeping up to date with market trends to help adapt and evolve BT's services to the ever-changing security landscape and demands of customers. Assessing suitability of new tools before being launched by the portfolio team.

London, Gb

• Responsible for managing major security incidents including physical and cyber incidents pan-BT co-ordinating efforts from numerous teams across the business.• Provide regular, clear, updates to senior stakeholders up to C-level on any major incident as well as liaising with media teams to provide any external comms required.• Adopting a continuous improvement approach to incidents, identifying root causes and corrective actions, identifying process improvement opportunities etc.

London, Gb

• Building a new SOC to manage a new global contract from the ground up.• Building processes and maintaining them.• Reporting on SLAs and KPIs and implementing corrective actions where appropriate to ensure we are meeting our contractual obligations and performing efficiently.• People management including managing shift rotas to ensure 24x7 coverage.• Coaching and mentoring the various teams working on the account.• Being primary contact for the customer to deal with any escalations, attend customer meetings etc.• Heavily involved in the design and delivery of the various SOC tools (e.g. SIEM, IPS, AI platform, SAP Security etc.) to ensure they met the requirements of the customer.• Defined incident response plans and collaborated with the customer's SOC to ensure incidents were dealt with promptly.

London, Gb

• Lead on activities to design, build, implement and handover solutions to operations for a large number of clients across networking and security technologies.• Handover and coaching/training to our operational teams to manage the solutions in-life.• Responsible for delivering strategic changes within the organization (re-organisation, relocating secure resources into strategic hubs) and to promote key activities such as Continuous Improvement.

London, Gb

• Responsible for leading on the recovery of projects or contracts which were at risk of failing or were at risk of generating a major cost or loss of contract for the business.• Provided subject matter expertise to help resolve complex/urgent major incidents/changes or provide consultancy to carry out observations/recommendations on team structures, operating models, processes to improve performance and reduce costs.

London, Gb

• Managed multiple 3rd line teams providing network support to our global NOCs and SOCs for 100s of global contracts as well as providing an in-life TDA function for a group of high-profile contracts.• Acted as escalation point to take the lead on any complex changes or incidents that the 3rd line teams were unable to resolve.• Responsible for managing the outsourcing of multiple networks from a high-profile customer into BT along with a large number of TUPE staff (managing their transition into BT, identifying suitable roles, defining career plans, performing coaching/mentoring etc.).

Providing 3rd line network support to the NOC, implementing complex changes, providing support to complex delivery work, new bids and any complex issues within the data centre.

Providing 2nd line support to the 1st line team and implementing complex changes as well as assisting with basic delivery work within the data centre.

Performing network monitoring on a number of global contracts as well as performing 1st line diagnostics, change support and local hands-on support in the data centre.

London, England, Gb

Provided local desktop and network support for Chrysler and Daihatsu working for Inchcape.

Acted as the primary IT helpdesk contact providing desktop, application, network, AS400 and server support to the local site as well as a nearby site in Sittingbourne and several hundred remote dealership sites.