Dan Collins Email & Phone Number

Jacksonvillle Fl

Manager I.T. Warehouse and Configuration Center.Currently Managing 9 employees.Warehouse manager purchases all end user devices to include Desktops, Laptops, MacBook’s, Surface Pro, Thin Clients, Cisco telephones, Monitors and all peripherals needed to support all user requests.Configuration team builds all Laptops, Desktops, MacBooks, Surface Pro and Thin Clients.Configuration team builds all Cisco telephones to include desktop phones, conference room phones, soft phones and wireless phones.Responsible for coordinating purchases and deliveries with the Florida Blue Vendors.Responsible for coordinating the disposal of all I.T. assets.

Jacksonville, Fl

Cisco Callmanager administrator AVST Callexpress Voice Mail System Administrator Some Cisco router and switch administration and troubleshooting Administer CallFinity Call Conferencing Setup NICE recording for call center staff Tier two level support Troubleshooting telecom issues Responsible for provisioning phones, fax lines, voice mail accounts, voice recording accounts and Conference calling accounts