Dan Compton Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Room's divison manager, addressing all guest issues and acting as main point of contact for rooms divison operational matters of a 465 room hotel. Ensured that all guest requests were met and that all service concerns were addressed to the customer's satisfaction.Responsible for scheduling front office staff in line with budgeted and forecasted guest volumes.Led the front desk team in department initiatives and conducted regular one on ones, and performance reviews

Vancouver, British Columbia, Canada

Responsible for direct communications for third party tour companies and individual reservations, working closely with Revenue Management team to optimize rates and hotel revenue. Assisted with tour reservations, working with all operational teams to co-ordinate tour group arrivals / departures and banquet functions. Responsible for the creation of training materials and standard operating procedures.

Vancouver, British Columbia, Canada

Managed daily operations of housekeeping department including Guest Attendants, Housepersons, and Laundry (average 60 staff per shift). Responsibilities included: leading morning team briefings, VIP room inspections, guest room audits, performance reviews, staff training, inventory control, managing staffing levels, and resolving all housekeeping related guest issues.

London, England, United Kingdom

Guest service agent of a 4 star deluxe hotel in central London. Worked with senior leadership to effectively meet and exceed guest needs and special requests. Assisted in training and supervising several new front office employees in a culturally sensitive environment. Awarded: Brand ambassador, Employee of the month.

Burnaby, British Columbia, Canada

Responsibilities included running dinner, banquet, and lunch operations in a high volume restaurant and banquet facility. Included: managing teams of up to five employees, purchasing, inventory control, menu development, menu development and food costing, management skills in regard to organization and employee relations.

Certificate, Project Management

Master'S Degree, Business Administration And Management, General, Distinction

One year intensive masters programme- Hospitality Operations Management, Internet Strategies for Tourism Distribution, Marketing.

Red Seal, Culinary Arts/Chef Training, 90%

Three year culinary apprenticeship programme involving three months of tested education throughout. Modules included banquet operations.

Bachelor Of Arts - Ba, History

Activities and Societies: Beta Theta Pi Four year Bachelor of Arts degree with focus on report-writing courses in the social sciences.