Dan Corey Email & Phone Number

Detroit, Mi, Us

United States & Canada

I improve the service operations at automotive dealers and strengthen Hino's US market share in the US market by building relations between the OE and dealership body, setting quantitative goals and tracking performance, measuring KPI's, track repair trends, oversee warranty, support fleet customers, support technical training and sales.

Novi, Michigan

Accountable for helping build a technical training team who has developed an instructional design model to continuously build upon and improve content of all course work. Directly responsible for strengthening the department’s presence internally and improving dealer and customer experiences externally.

Greater Los Angeles Area

I managed service operations, & warranty claims in the greater Los Angeles and Southwestern district. This included holding monthly meetings with dealer principals, service & warranty managers, and repair technicians. In addition to service operations management I also was responsible for the oversight of many special projects for upper management. Razor sharp communication and diagnostic skills were a must in this position as was a strong knowledge key performance market indicators.

Pacific Northwest

I managed the service, parts, & warranty issues in the Pacific Northwest district. This included holding monthly meetings with dealer principals, service, warranty & parts managers, and repair technicians. Razor sharp communication and diagnostic skills were a must in this position as was a strong knowledge in inventory control, key performance market indicators and fill/turn rates.

Greater Chicago Area And Los Angeles, Ca

Raytheon Technical Services is a national defense company who also holds training contracts with-in the automotive community. I was responsible for facilitating General Motors & Isuzu Commercial Truck training in the North Central (Chicago) and later in the Western Regions (Los Angeles.)

General Motors Tech Center Warren, Mi

I was part of a small team of advance service engineers who analyzed warranty trends and designed proposals around those trends to lower warranty claim dollars and increase customer satisfaction. This involved working in cross functional teams with the new vehicle design engineers and suppliers to accomplish the challenges brought on by the proposals. This was a hands on technical position that required a variety of skills sets including strong technical knowledge, conceptual thinking, problem solving, and strong interpersonal and communication skills.

Edwards, Il

Reid's Mobil is a automotive repair center that offers full scale diagnostics and repairs to all vehicle makes and models. I was a service technician at this location and was responsible for writing work orders, performing vehicle diagnostics, and guiding other technicians throughout the repair process. I worked here throughout high school and college years.

Master Of Education (Med), Workforce Development And Training

Activities and Societies: Automotive Technical Organization (ATO)

Bachelor Of Applied Science (B.A.Sc.), Automotive Engineering Technology/Technician

Activities and Societies: ATO