• Provide on-site and remote engineering design and technical support to the assigned customer base• Work closely with clients to understand current needs as well as identify future opportunities, and communicate all technical information to North American and China-based colleagues• Establish professional working relationships with key customer personnel and closely monitor quality trends, paying attention to customers' organizational changes and industry news to expand business and minimize the chance of loss of business• Act as liaison between customers, our sales team, and leadership• Assist in developing test procedures for in-house and customer teams• Provide in-house and external training on products and tools• Visit assigned customers on a regular and as-needed basis• Resolve product, manufacturing, and quality issues for assigned customers• Represent the company to participate in insurance claim inspections and follow company protocol to provide internal reports & representation in court.• Resolved product manufacturing and quality issues, contributing to a 15% reduction in downtime.•Increased sales with existing and new customers by $35 million over 4 years’ time.

Provide on-site and remote engineering design and technical support to assigned customer base• Visit assigned customers on a regular and an as-needed basis• Establish professional working relationships with key customer personnel• Resolve product, manufacturing, and quality issues for assigned customers• Clearly communicate all technical information to North American and China based colleagues• Review technical documents such as lab test reports, prints, engineering specifications, PPAP/PAPSO files and make improvement if necessary.• Host project review meetings and follow up with action items until their closure.• Self-starter, well-organized, attention to detail, able to work independently• Customer –focused, able to relate to all levels of the customer organization• Strong background in fractional horsepower electric motors• Familiar with high volume appliance and/or HVAC motor applications• Able to use electrical and mechanical test equipment and hand tools• Upstanding computer skills, proficiency in Microsoft Office• Willing and able to perform occasional physical work, i.e. lifting, bending, handling and testing motors, walking through plants and warehouses, etc.• Able to travel as necessary, including overnight travel and travel on short notice• Able to work effectively with different cultures

Define program objectives, schedules, and requirements for a large-scale military aircraft program. Resourcefully aid the Director of the Aging Aircraft Laboratory in managing a multi-million-dollar Military Aircraft Teardown/Inspection program. Delegated and prioritized activities, and allocated resources according to program objectives. Directed comprehensive testing, teardown, and inspection activities, while maintaining communication with customers. Monitored all phases of aircraft delivery, updated tasks statuses, and enforced project schedules.

Paralleled corporate vision as a direct support to the store manager with daily operations. Ensured adherence to company policies and procedures. Developed in depth weekly and daily reports. Monitored staff performance, delegated tasks, and motivated staff. Facilitated effective recruitment processes with involvement in training and development. Provided excellent customer service during each interaction.

Acquired and maintained accounts with Sunbelt Rentals, Kansas Gas Service, and Brundage-Bone Concrete Pumping. Promoted industrial cleaning chemicals within designation region. Directed teams through full sales cycles, including, relationship building, presentation, new customer on-boarding, cross-selling, and closing.

Work involved performing basic automotive and hull duties incident to inspection, maintenance, and repair of the AAV family of vehicles.

Successfully engaged key clients and communicated value within local markets. Supported the sales manager with presentation of products and services to new clients. Interacted with prospects, using a variety of sales tactics to grow account base and improve customer retention

• In charge of the day to day operations of a landscaping company including but not limited to: Sales, Management, Accounting, Networking, Supervising, Maintenance, and of course landscaping!• Accomplishments: Started out as a temporary means for income through self-employment and began to turn it into a company and I have learned a lot in the process. Being a small business owner is a lot harder than it looks if you're doing it right, but I love the challenge and really enjoy serving my clients. • Sold my business in July to accept a career opportunity with Scotts Lawn Service

Gained product knowledge on multiple insurance alternatives for car, home, boat, and motorcycle policies. Initiated contact with clients to introduce options for personal lines of insurance. Participated in networking, cold calling, while providing a high level of customer service as well as providing them ways to implement and monitor their risks.• Left to pursue my landscaping company full-time.