The Area Installation Specialist (AIS) championed the customer experience by assessing pre-existing conditions, and re-measuring each assigned job to ensure the contract’s products and measurements are accurate and match the customer’s expectations. Conducted Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with Home Depot standards. Resolved customer complaints, making decisions needed to prevent cycle-time delays, determining additional work with the service provider, and approving or escalating project changes. At the end of the install process the AIS ensured all open items are completed to the customer’s satisfaction.

The Project Engineer (PE) is responsible for assisting Project Managers and/or Superintendents in coordinating the activities of a project to ensure cost, schedule, document control and quality standards are met. Under the direction of the PM, PE is expected to take on any/all tasks in the quest to learn all he/she can about construction.

Renovated distressed homes, using software-driven operations to scale a large number of smaller markets concurrently. Was responsible for overseeing the renovation of residential properties. Shipped at least four(4) completed homes per month - on budget and to the company’s specifications ensuring properties were clean, safe and functioning. Built, supervised, and maintained a reliable network and relationship of contractors. Coordinated all aspects of projects, from planning and design to construction and completion.

Conducted inspections of newly acquired or pre-acquisition homes documenting health, safety, mechanical, structural and aesthetic condition. Created scopes of work and budgets/estimates for project managers to effectively complete rehab projects. Created photographic records of each home following photo Standard Operating Procedures. Performed quality control inspections on completed projects for health, safety, mechanical, structural and aesthetic condition and confirm that all items from Scope of Work were completed appropriately. Confirmed that completed projects meet company standards.

Assist Market's location: City Construction Manager, Project Managers, Estimators, and Contractors in bringing residential properties through the rehab process. Worked closely with City Construction Manager, to manage lead time items of houses in our Pre-Construction phase. Provide supplemental assistance to Project Managers, as assigned by City Managers, to assist in completion of the full range of rehab processes. Manage specific items/tasks within assigned rehab projects; focused on lead time items. Assist in the process of recruiting and onboarding new contractors. Work with contractor and vendors in order to establish and maintain positive team relationship. Communicate with contractors to provide guidance on projects. Utilize and develop skills surrounding the negotiation of pricing. Perform scope review meetings with contractors and vendors. Set and enforce project timelines and deadlines. Financial Management: Make sure cost reporting is accurate. Including, but not limited to, day contracts and change orders. Assist with holding job progress/coordinate meetings. Ensure quality standards are understood and maintained (including subcontractor and supplies.

Oversee project production, communicate with clients and operations daily to ensure projects are running smoothly, and on time. Responsible for providing tactical and administrative support to the Project Manager. Follow direction and guidance from the Project Manager. Write daily project reports and maintain job files. Ensure job files have properly signed contracts and required forms depending on the type of job. Process files on a timely basis to ensure accurate processing by the accounting department. Conduct Safety Toolbox meetings. Participate in safety investigations to minimize risk. Ensure project safety compliance. Provide feedback (positive or negative) to Operation and Production Managers regarding individual jobs as needed. Coordinating with suppliers and vendors to ensure construction teams have the appropriate materials needed for the project. The hiring of sub-contractors, trades, and suppliers as needed or directed by the Project Manager. Responsible to ensure that the service quality is at the company's highest standard while maintaining the highest integrity to ensure a positive "Cotton" image. Issue resolution with customers, as needed. Adhere to all company protocol, project and safety policies, accounting procedures, etc. Provide direction of daily activities on construction projects.

Took direct lead over various project aspects, and work to help implement and oversee project goals as directed by the company owner. Performs general labor work as assigned. Completes maintenance and repair records as required. Runs errands to support projects. Create and deliver reports, analyze data from project execution, and any other duties as determined by owner. Liaise between project lead and other project managers to maintain project schedule, budget and efficacy. Assist with procuring materials and other items necessary for completing project goals.

Cleaning and preparing construction sites. Removed debris, operated heavy equipment, and properly disposed and/or saved material for reuse. Loading and unloading materials and equipment. Building and taking down scaffolding and temporary structures. Digging trenches, compacting earth and backfilling holes. Operating and tending machinery and heavy equipment. Following instructions from supervisors and implementing construction plans. Assisting skilled tradespeople in their duties. Job functions are subject to change from day to day depending on customer requirements, for example: mold containment and removal.

Service Desk to support the Navy Standard Integrated Personnel System Service Desk, NSIPS. Provided technical support to military personnel on field-entry, electronic pay and personnel system for all Navy Sailors. Ensured the web-enabled, Enterprise Resource Planning (ERP) system offers Sailors 24-hour access to their Electronic Service Record (ESR), training data, and career counseling records worldwide, both ashore and afloat.

Service Desk to support the Navy Standard Integrated Personnel System Service Desk, NSIPS. Provided technical support to military personnel on field-entry, electronic pay and personnel system for all Navy Sailors. Ensured the web-enabled, Enterprise Resource Planning (ERP) system offers Sailors 24-hour access to their Electronic Service Record (ESR), training data, and career counseling records worldwide, both ashore and afloat.

Performed the duties of a GS6 level three computer operator. Maintained knowledge of the Navy Standard Integrated Personnel System (the Navy's single, field-entry, electronic pay and personnel system for all USN/USNR personnel). Provided Navy personnel 24hour web-enabled access to Enterprise Resource Planning (ERP) system to their Electronic Service Record (ESR), training data, career counseling records, and understand Career Information Management System (CIMS). Improved user independence by training users in proper software and hardware use. Advanced implementation efforts by testing and debugging new programs. Created and maintained user accounts, logged system issues, actions taken. Led requirements gathering for new systems and modifications through collaboration with staff, users, and management.

Improved efficiency and saved organization $1.5M through budgeting and resource planning. Conducted annual audit of 3,000+ service members personnel and financial records for discrepancies. Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices. Calculated and distributed payroll with 100% accuracy and compliance. Supervised and maintained pay/personnel records. Compiled statistical reports concerning personnel related data. Provided support and guidance with pay, benefits and entitlements. Provided human resource, customer relationship, financial and budgetary management for all Navy and DoD systems using Enterprise Resource Planning (ERP) software such as Oracle PeopleSoft. Facilitated weekly divisional and departmental meetings.

Prepared client assessments reports, through individuals and family members interviews and patient needs assessments. Determined client needs for basic social services for children and adults. Referred individuals to public agencies for assistance. Kept all case file documentation current and in accordance with company procedures. Recorded and surveyed intakes of over 1,000 clients weekly, including providing them with appropriate network referrals and resources. Conducted operational compliance and safety site visits at district locations. Direct patient service including delivering day-to-day group activities and serving at-risk clients with crisis intervention through counseling.

Evaluated work of staff and volunteers to ensure program quality. Designed and executed plan for recruitment and hiring of volunteers and staff including talent acquisition, interviewing and on-boarding. Designed, implemented and evaluated staff, and volunteer training programs. Established policies for program requirements based on research and analysis of community and individual needs. Determined organizational policies regarding participant eligibility, program requirements, and programmed benefits. Prepared and maintained records and reports, such as budgets, personnel records, and training manuals.

Developed vocational rehabilitation plans for clients with physical or mental disabilities. Analyzed information from interviews, educational and medical records, consultation, and diagnostic evaluations to assessed clients’ vocational abilities, needs, and eligibility for services. Monitored and recorded clients’ progress in formal records and case files to ensure that goals and objectives were met. Represented company in legal settings and was responsible for sharing information between law enforcement, court officials, defense attorneys, and other associated personnel.

Cultivated working relationships with government officials, media representatives. Advocated customer needs and perspective to the company, and promoted the company's image and identity to the public. Identified main client groups and audiences, determine the best way to communicated publicity information to them, and developed and implemented a communication plan. Conducted environmental management research. Prepared reports, memos, letters, and handled information requests. Promoted the department's policies, programs and initiatives communicating, coordinating and interacting with government officials and the public. Greeted visitors and determined whether they should be given access to specific individuals. Prepared documents/notes for consideration and presentation by executives. Prepared documents using Microsoft Word, Excel, PowerPoint. Drafted, proofread and edited documents such as press releases. Filed and retrieved corporate documents, records, reports. Conducted office/team meetings with Q&A regarding the progress of Environmental Management projects. Drafted and guided revisions to policies, procedures, and general information. Outlined and reviewed routine information reports. Drafted and edited proposals of suggested changes to be made to the DOE and Environmental Management office's website and other official materials. Maintained company archives, and examined office website of documents posted online to ensure correct hyperlink/link (http://www.em.doe.gov).

Provided crisis intervention services. Organized clients’ information into company’s electronic database and physical file portfolio. Reconstructed a summary of the company’s guidelines and procedures; formulated electronic files and presentations. Developed and configured document management system features, such as user interfaces, access profiles, and document workflow procedures. Controlled management procedures for electronic records and documents. Managed document capture, storage, sharing.