• Responsible for the successful execution of merchandising and operations programs in 19 stores in Save on Foods BC.• Worked with store management teams to ensure all aspects of the business were maximizing sales and profit while focusing on expense and shrink control.• Mentored store management teams on the successful use of current reporting tools to understand their business and seek opportunities for improvement.• Developed Action Plans for improvement on areas of the business that were underperforming and monitored their progress consistently• Worked with store and Home office teams on succession planning to identify new talent and foster an environment where all associates want to grow.• Act as a liaison for stores to communicate challenges and successes in both Operations and Merchandising to key players at an executive level.• Worked as a conduit to the stores for implementing new programs and processes ensuring their success.• Analyse financial data to seek out areas that were underperforming and develop plans for improvement.• Used current reporting tools to capture movement on these focus items to see which stores were not actively supporting the initiative. Created an opportunity to work with stores to identify and remove barriers.• Continuously collaborated with Home Office in Merchandising programs to ensure stores had “Just in Time” merchandising and to minimize markdowns and shrink.• Prepared communication and procedural tools for seasonal selling periods to ensure stores maximized sales and reduced out of stocks• Developed and implemented “Best in Class” reporting tools for productivity, shrink control and in-stock positions at a store and regional level. • Developed and implemented store weekly ranking reports for all KPI metrics• Developed and implemented a Weekly Projection Review process, reducing research time substantially• Developed and implemented quarterly review process for Head office teams.

• Responsible for the overall operation of the highest volume store in the Overwaitea Food Group banner, in Maple Ridge, with 290 team members.• Successful sales growth in a competitive market with continual improvement in all KPI metrics.• Fostered a positive work environment where team members were encouraged to contribute to the success of the store, while ensuring all management and team members were accountable for their roles.• Managed a year over year sales growth of 4.5% in a non-changing market.• Built strong customer relationships through active involvement on sales floor and community support.• Maintained a peaceful labour environment through a proactive approach to dispute resolution and an open door policy to all team members.• Coached and mentored team members/management to seek continuous improvement.• Worked closely with store teams to develop talent and a strong succession plan for the future.• Ensure that all Best Operating Practices were adhered to.• Key player in the development of streamlining Company-wide processes including Scheduling, Sales projections and Front end hourly management tools in conjunction with Proudfoot Consulting.