Dan Dickinson Email and Phone Number
Dan Dickinson work email
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Dan Dickinson personal email
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Dan is a highly driven and tenacious professional with a remarkable ability to view challenges from unique perspectives. His analytical skills enable him to identify opportunities and develop innovative solutions that are often overlooked. Dan’s deep understanding of diversity stems from his personal experiences overcoming poverty, social injustice, and both physical and mental disabilities.With a wealth of experience as a Disability and Neurodiversity Consultant, Dan has collaborated with department executives and business leaders to promote inclusive practices. As a member of the Diversity, Equity, and Inclusion (DE&I) council, he provides valuable insights on career mobility and inclusion. Notably, Dan is among the 2% of the population that is autistic and part of the mere 20% of autistic individuals who have full-time employment. He actively guides and advocates for his autistic son, breaking down professional and social barriers.Dan has successfully organized diversity events at an enterprise level and serves as the communication chair of the Disabilities Connection Employee Resource Network (ERN). His commitment to autism acceptance is evident through his participation in annual autism walks and his role as a moderator for autism support groups.Outside of his professional endeavors, Dan is an avid adventurer, often found backpacking through the woods, attending board game conventions, and creating Minecraft YouTube videos. He is a dedicated family man, married for 14 years, and involved in homeschooling his two pre-teens while caring for his toddler. Dan’s multifaceted interests and unwavering commitment to inclusion make him a valuable asset in any professional setting.
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Summary Of Professional And Project Experience,Wells Fargo Oct 2020 - PresentSan Francisco, California, Us• Serve as the Communications Chair and Mentor on the Disabilities Connection ERN and provide subject matter expertise to executives, leaders and managers on autism and neurodiversity• Execution in partnership with COO DE&I Council and ERN Leadership on enterprise-wide events, collaboration with Technology Neurodiversity Network to detect, identify and develop opportunity for neurodiverse and disability challenges to promote awareness• Serve as subject matter expert, facilitator, and trainer for the CR-COE, ECMO, EO-BKY complaints, CC customer care and DDA customer care• Manage projects, process, and initiatives to implement quality assurance solutions• Monitor, identify and mitigate risk for business line programs and processes • Lead focus groups in policy and procedure and, risk management. Summarize results and recommendations for Sr. leader review• Compile and present data/reporting analytics to Sr. management• Coach new hires in the neurodiversity new hire program as an assigned Job Coach -
Senior Quality Assurance AdministratorWells Fargo Aug 2020 - Aug 2023San Francisco, California, Us• Implemented project results, launching new quality assurance department in CR-COE• Assisting in the transition of quality assurance into SharePoint streamlining the QA process• Reviewing programs, processes, and policies, to ensure compliance with internalcompany requirements and government regulations, presenting opportunities to Sr. management• Data analytics for multiple projects compiling results and presenting it to management• Partner with Project Engineer teams to research, test and validate department wide changes. Six Sigma analysts, Excel • Provide coaching to staff and track performance expectations and results• Assist development, design and implementation of internal processes• Monitor quality assurance programs and processes to identify gaps and risk -
Senior Complaints Escalations RepresentativeWells Fargo Aug 2018 - Aug 2020San Francisco, California, Us• Provided resolution for client inquiries and complaints for bankruptcy and credit burau disputes• Determined appropriate course of action and conduct investigative steps to fully identify customer issues• Performed complex administrative and customer support tasks by managing daily schedules, and providing work direction to the research team• Assisted with setting performance standards, and recommend process or policy improvements to enhance customer satisfaction• Provided subject matter expertise of procedures to less experienced individuals -
Customer Success Representative & TrainerWells Fargo Aug 2014 - Aug 2018San Francisco, California, Us⦁ Deliver standard training material of courses with one or more components (e.g.,new-hire, refresher, process, product or systems, and customer experience skills) toan audience through directive teaching methods to help individual contributors andmanagers develop critical job skills⦁ Provide one on one or group coaching to assist in learning of new skills⦁ Provide direction and support with various level business leaders on functionallearning strategy⦁ Interact with immediate team and functional area on a wide range of information, aswell as internal and external customers⦁ Support customers and resolve moderate to complex inquiries or issues on a varietyof financial products and services via phone⦁ Perform research to resolve moderately complex customer problems and provide abest-in-class customer experience while adhering to work guidelines, policies, andregulations⦁ Daily use of CIV, CSS, Hogan, FDR, virtual library, and Softphone. -
Business DeveloperSelf-Employed Jul 2013 - 2018• Managed startup of 2 independent businesses• Created and executed marketing research and campaigns• Designed contracts, agreements, and application forms• Purchasing and financial responsibility of all business-related tasks• Documented and prepared yearly taxes
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Graphic And Print IndustryAlphagraphics & Fedex 2004 - 2012• Managed marketing and brand portfolios of national companies working with C-suit level management• Project management and coordination of major projects for corporate events • Sr. Graphic designer, working between the client and multiple print vendors• Outside sales, meeting with clients and organizing sales events• Retail services and customer support• Operation of multiple computer systems, and digital printers
Dan Dickinson Skills
Dan Dickinson Education Details
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Collins CollegeGeneral -
Sierra CollegeBusiness/Office Automation/Technology/Data Entry
Frequently Asked Questions about Dan Dickinson
What company does Dan Dickinson work for?
Dan Dickinson works for Wells Fargo
What is Dan Dickinson's role at the current company?
Dan Dickinson's current role is Project Manager & DSRI Neurodiversity Consultant.
What is Dan Dickinson's email address?
Dan Dickinson's email address is cr****@****ail.com
What schools did Dan Dickinson attend?
Dan Dickinson attended Collins College, Sierra College.
What skills is Dan Dickinson known for?
Dan Dickinson has skills like Graphic Design, Corporate Branding, Marketing Communications, Customer Service, Sales, Team Management, Team Building, Retail, Creative Direction, Mac, Web Design.
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