Dan Dole Email & Phone Number

Florida, United States

Florida, United States

Jacksonville, Florida Area

– ICG TTS Commercial CardsKey Responsibilities: Process Support, Application Development and Architecture, Team managementAccomplishments:Government/Department of Defense Rebate System: Rebuilt a legacy black box mainframe solution into a client/server solution using Microsoft .Net technologies providing a transparent application with quality assurance and adhoc reporting capabilities. Servicing over 4.9 million accounts with 323 million transactions.Chip and PIN credit card conversion: Built a set of applications to support the conversion of mag-strip cards to Chip and PIN cards for the Commercial Cards active portfolio of 3.5 million accounts. Key system components comprised of Microsoft SQL Server Database and ETLs, MVC 4.5 web application as a control and reporting interface, TN3270 mainframe interface, and several outbound third party files.Highly structured client database: Designed and developed a client information repository to capture key internal and external contacts and legal contract elements along with product/program parameters to provide robust client servicing and metrics for Commercial Cards 600+ Public Sector, Government, and Fortune 500 company relationships.Internal Travel Management – Created several applications to support the intercompany transfer of funds for credit card credit balance refunds and credit loss recoveries and also an emergency credit limit increase process. System designed using MS SQL and several MVC Web Applications and multiple in/outbound ETLs.SmartPay 2 (SP2) Onboarding – Built several tools to manage the day to day operational rollout of 1.9 million Department of Defense Individual and Central Billed Travel Program credit cards on Total System card processor. System utilized several MS SQL databases, console applications for data integrity/quality review and data transformation..NET migration – Rebuilt over 30 applications written in Visual Basic 6 into Visual Studio.

Jacksonville, Florida Area

– ICG TTS Commercial CardsKey Responsibilities: Application Development, Database Administration; Accomplishments: Job Control System – Built a task automation system to provide a data center like application control interface. This provides the Client Operations department the functionality to create and control several multistep tasks with either scheduled, file receipt or on-demand triggering. This system currently hosts over 400 jobs defined with a historical 2 million + task completions. Built with MS SQL, various Win Form control interface applications, and WCF task adapter service.Project Management web application – Designed and implemented a Project Management web application to support 150 + project managers, business analyst, project administrators, project requesters. Originally built in ASP and recently rebuilt in MVC. This application has various workflows that are streamlined to specific business needs allowing fast tracking of common requests and work orders.Payment Processing – An application designed to support a few highly sensitive clients and their need for a custom payment file solution. Utilizing MS SQL and several console applications to perform balancing and data integrity checks before posting to card processing system.Online tools backend enrollment and maintenance service – Set of applications that consume client and cardholder requests coming from client facing internet applications. These backend applications support client and business rule logic in the processing of common enrollment and maintenance tasks, such as address changes, credit limit control, MCC control, and new account setup. Built on MS SQL, ETLs, console apps, TN3270 interface apps.

Sioux Falls, South Dakota Area

- NAOT New BusinessKey Responsibilities: Application Development, Database AdministrationAccomplishments:SmartPay 1 (SP1) Onboarding – Provided support through data transformation during the rollout of the Government SP1 program. Application built with Clarion DB application software.Customer Service interface – Created a graphical user interface for customer service to extend the capabilities of the TSYS card processor and provide workflow management, call center screen pop, call disposition tracking and metrics.CARDPAC to TS1 conversion – Provided support through data conditioning for the portfolio migration from CARDSPAC business credit card processor to Total Systems TS1 card processor.Windows development – converted several New Business applications from DOS to Windows based applications.

Sioux Falls, South Dakota Area

- NAOT New BusinessKey Responsibilities: Operator Tartan XP80/XP32 Unix Optical Character Recognition system