Dan Donaldson Email and Phone Number
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I consult with clients on all Telecom and IT requirements including overall cybersecurity, compliance, customer service and productivity solutions. Deploying the latest cloud and telecom technologies provides transformations that optimized the profitability of their organizations including any call/contact center teams. Concurrently, I help to further enhance their customer service by improving adherence to best practices. Bottom line I assist in transforming how organizations communicate with their customers and prospects by leveraging appropriate, world class telecom, software and contact engagement solutions. Our Customers pay no more than had they ordered directly from the vendor but by instead ordering via CRM also provides ongoing professional consultations and updates, those very important 'extra sets of eyes' on the details, project management oversight and 'white glove' customer service on top of standard vendor telecom services! As a combined Telecom and IT Consultant, my clients benefit from additional productivities via easier implementations that also require reduced user management going forward.Best is my cell: 407-764-3007 and dandonaldson@att.net
National Customer Service Association - Central Florida Chapter
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SvpCommunications Resource Management May 2020 - PresentOrlando, Florida AreaCommunications Resource Management (CRM) is a long term and vetted Master Solutions Provider representing multiple telecom carriers (primarily AT&T) for internet, mobility, backup and cybersecurity options as well as call/contact center solutions and is a ‘white glove’ customer service focused source for most things telecom and/or call/contact center related including UCaaS phone systems. Our Customers pay no more than had they ordered directly from the vendor but via CRM receive professional consultations, extra sets of eyes, CRM project management and CRM customer service in addition to normal telecom vendor services. Operating in 199 countries, AT&T particularly offers organizations an excellent but very cost effective, carrier-agnostic, highly protective cybersecurity shield via 8 worldwide 24/7 cybersecurity operation centers (SOC’s) of ‘cyber-geeks’ as well as internet, call center technologies, IOT, cell phones, mobility apps including vehicle & asset tracking etc. etc. – Dan 407-764-3007
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OwnerTelesystems South May 1995 - PresentOrlando, Florida, United States
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Member - Telecommunications & Contact Center ProfessionalNational Customer Service Association - Central Florida Chapter Jan 2016 - PresentOrlando, Florida Area
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Member - Telecommunications & Contact Center ProfessionalGreater Orlando Business Network (Gobn) Aug 2012 - PresentOrlando, Florida AreaGOBN is an impressive organization of leaders from prestigious companies in diverse industries both promoting and servicing state-of-art business solutions to various organizations. .
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SvpNobelbiz™ | Telecom Carrier & Contact Center Technology Nov 2018 - May 2020Orlando, Florida AreaIn addition to a full omni-channel plus contact technology suite, as part of a significant international telecom carrier NobelBiz offers Customers very unique and substantial advantages including overall compliance shields and patented productivity advantages. Our advanced capabilities are carrier-grade so quite solid and relatively easy to overlay onto existing infrastructures. Our modular approach eliminates some of the overhead otherwise required to maintain alternative solutions as well as further simplifying integrations and implementations. Our easy-to-use wizards help empower users to more directly manage and alter their applications for optimal efficiencies and quicker results while at the same time reducing dependency and pressure upon I.T. middlemen.
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Member - Presidents ClubSandler Training Dec 2014 - May 2020Orlando, Florida Area -
Member - Contact Center ProfessionalMorof - Medical Office Resources Of Florida, Llp Sep 2012 - Dec 2019Orlando, Florida Area -
SvpNoble Systems May 1997 - Nov 2018Orlando, Florida -
PresidentTelesystems Aug 1986 - Apr 1997Cranford, NjAutomated Outbound Dialing Solutions
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Director Of SalesTwt Jun 1984 - Aug 1986Akron, OhioManufacture and Sales of Predictive Dialers
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Sales ExecutiveIsacomm Sep 1982 - Jun 1984Atlanta, GeorgiaData, Voice and Video Connectivity Solutions for the telecommunications division: ISACOMM
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Senior Sales RepresentativeIbm Jun 1969 - Aug 1982Iselin, NjMinicomputer Sales
Dan Donaldson Skills
Dan Donaldson Education Details
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Cum Laude -
Master Of Business Administration - Mba
Frequently Asked Questions about Dan Donaldson
What company does Dan Donaldson work for?
Dan Donaldson works for National Customer Service Association - Central Florida Chapter
What is Dan Donaldson's role at the current company?
Dan Donaldson's current role is Senior Telecom and IT Consultant enhancing Client Profitability by improving Productivity, Compliance, Cybersecurity, Disaster Recovery and Customer Service..
What is Dan Donaldson's email address?
Dan Donaldson's email address is da****@****att.net
What is Dan Donaldson's direct phone number?
Dan Donaldson's direct phone number is (404) 851*****
What schools did Dan Donaldson attend?
Dan Donaldson attended Manhattan College, New York University.
What skills is Dan Donaldson known for?
Dan Donaldson has skills like Call Centers, Contact Centers, Telecommunications, Ivr, Leadership, Management, Cloud Computing, Account Management, Customer Experience, Unified Communications, Enterprise Software, Solution Selling.
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