Dan Dondelinger Email & Phone Number

Brooklyn Center, Minnesota, United States

Enrolled and renewed insurance agents and agencies, verified credentials, and resolved related issues.

Greater Minneapolis-St. Paul Area

Acted as liaison between physicians and therapists, patients, and pharmacies. Scheduled appointments for three psychiatrists and six therapists (400+ appointments per month). Prepped SOAP encounter notes for psychiatrists. Facilitated prior authorizations.Performed quality analysis for onshore / offshore Agile team. As superuser, resolved problems for end users; also granted / removed / changed access to software platform for 40+ users. Created workflow documentation and trained end users. Over two years’ experience managing release-of-information (ROI) requests with a focus on HIPAA guidelines.* Researched applications for EHR/EMR, billing, scheduling, and telehealth; organized and led 12 staff to evaluate candidate applications; created ranking system and presented best applications to C-level staff

St Paul, Minnesota, United States

Implemented, coordinated, monitored, and analyzed technical information between the Direct Care and Treatment (DCT) business areas and IT. Coordinated collection and processing of data to ensure compliance with federal and state regulators, including The Joint Commission. Partnered with instructors to create training for staff statewide. Created workflow and “swim lane” diagrams in Visio for department leaders.Acted as liaison between DCT and IT to implement updates to applications and databases. Monitored incident reports and issues reported by staff statewide via multiple apps; resolved issues personally or by partnering with IT and/or other staff. Coordinated payments to vendors and updates to contracts for statewide agency.* Compiled and maintained list of 600+ improvement requests. Created scoring system which made it much easier to spot highest-priority requests.

Minneapolis, Minnesota, United States

Created and updated SQL, Excel, and manual processes to perform quality analysis (QA) of health care software; collaborated with 15 physicians and nurses.* As medical coding subject matter expert (SME), supported another team by coding 1200 diagnoses to ICD-9-CM and ICD-10-CM

St Paul, Minnesota, United States

Achieved certification on Epic System’s electronic health record (Beacon, Epic’s oncology application). Updated system for four hospitals and 14 clinics. Documented user requirements and workflows; conducted user testing and quality analysis. Coded CPT, HCPCS, ICD-9, ICD-10 codes to charge master.Focus on application testing, integrated testing, dashboards, revenue cycle management.

St Paul, Minnesota, United States

Received, coded, and imported confidential patient data into databases from facilities throughout Minnesota; processed 300+ files annually. “First line of help” for 20+ workers’ computer issues. Trained and supervised employees who used department scanning equipment. * Created system to track incoming data files, which saved 100+ hours of labor annually.

Bachelor'S Degree, International Relations And Spanish

Associate'S Degree, Health Information/Medical Records Technology/Technician

Activities and Societies: Coursework focus included HIPAA, and coding CPT, HCPCS, ICD-10 and ICD-10-CM. Coursework prepared me to achieve.

Associate'S Degree, Management Information Systems, General

Activities and Societies: Coursework included focus on database design & management (database normalization, SQL commands and queries).