Dan Dumais

Dan Dumais Email and Phone Number

Escalation Engineer @ Avigilon Alta, formerly Ava Security
Dan Dumais's Location
Greater Boston, United States, United States
Dan Dumais's Contact Details

Dan Dumais personal email

n/a
About Dan Dumais

Dan Dumais is a Escalation Engineer at Avigilon Alta, formerly Ava Security. He possess expertise in technical support, troubleshooting, networking, customer service, computer hardware and 15 more skills. Colleagues describe him as "I've had the pleasure of working with Dan several times on complicated technical issues. What impressed me most about Dan was his ability to listen, consider the big picture and help us methodically troubleshoot issues, step by step, all without jumping to conclusions. Our issues were complex network related issues that occurred intermittently. As such we had periods where we were waiting for the issue to occur. When we had new data for Dan, he was always prompt in returning our emails and calls and in doing so provided excellent continuity as we worked through our deployment issues. I can't thank him enough for his professional approach to handling our cases. Rock star!"

Dan Dumais's Current Company Details
Avigilon Alta, formerly Ava Security

Avigilon Alta, Formerly Ava Security

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Escalation Engineer
Dan Dumais Work Experience Details
  • Avigilon Alta, Formerly Ava Security
    Escalation Engineer
    Avigilon Alta, Formerly Ava Security Apr 2023 - Present
    Uxbridge, Gb
    View
  • Avigilon Alta, Formerly Ava Security
    Support Engineer Lvl 3
    Avigilon Alta, Formerly Ava Security May 2022 - Apr 2023
    Uxbridge, Gb
    View
  • Axis Communications
    Technical Support Specialist Ii: Hardware
    Axis Communications Oct 2016 - Apr 2022
    Lund, Skåne, Se
    View
  • Axis Communications
    Technical Services Engineer
    Axis Communications Jun 2014 - Oct 2016
    Lund, Skåne, Se
    View
  • Proliphix
    Technical Support Engineer
    Proliphix Feb 2013 - Apr 2014
  • Bose Corporation
    Help Desk Technician
    Bose Corporation Jan 2012 - Feb 2013
    Framingham, Massachusetts, Us
    View
  • Inforonics, Llc
    Technical Support Shift Lead
    Inforonics, Llc Jan 2009 - Dec 2011
  • Inforonics, Llc
    Tier 2 Technical Support Rep
    Inforonics, Llc Oct 2007 - Dec 2008

Dan Dumais Skills

Technical Support Troubleshooting Networking Customer Service Computer Hardware Salesforce.com Help Desk Support Windows 7 Crm Virtualization Security Tcp/ip Management Hardware Training Voip Call Centers Customer Satisfaction Active Directory Dhcp

Dan Dumais Education Details

  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Cultural Anthropology

Frequently Asked Questions about Dan Dumais

What company does Dan Dumais work for?

Dan Dumais works for Avigilon Alta, Formerly Ava Security

What is Dan Dumais's role at the current company?

Dan Dumais's current role is Escalation Engineer.

What is Dan Dumais's email address?

Dan Dumais's email address is da****@****xis.com

What schools did Dan Dumais attend?

Dan Dumais attended University Of Massachusetts Amherst.

What skills is Dan Dumais known for?

Dan Dumais has skills like Technical Support, Troubleshooting, Networking, Customer Service, Computer Hardware, Salesforce.com, Help Desk Support, Windows 7, Crm, Virtualization, Security, Tcp/ip.

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