Daniel E Lopez Email & Phone Number

Rochester, Ny, Us

Rochester, New York, United States

Oversees the Initial Skills Assessment team, providing leadership and coordination to ensure excellent customer service and the achievement of career center performance goals.🔳𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Lead and coordinate the Initial Skills Assessment team, ensuring seamless service delivery. Assist in training and mentoring new Career Services Advisors, fostering a collaborative and inspiring environment.🔳𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐀𝐈 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧: Recommend and implement process improvements to enhance service quality. Integrate AI tools and technologies to streamline operations and improve efficiency.🔳𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐧𝐝 𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭: Conduct initial assessments for customers, providing guidance and resources. Meet with job seekers individually or in groups to guide them in exploring occupational opportunities and using job search tools.🔳𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐚𝐧𝐝 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Engage in community outreach, representing RochesterWorks at job fairs and community events. Collaborate with system partners and community agencies to deliver comprehensive services and make appropriate referrals.🔳𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐏𝐫𝐨𝐯𝐢𝐬𝐢𝐨𝐧 𝐚𝐧𝐝 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧: Provide detailed information on training, education, and community resources to both staff and customers. Stay current with occupational, educational, and labor market information to effectively assist customers in achieving their vocational and educational objectives.

Rochester, New York Area

🔳𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Provided comprehensive guidance to clients, assisting with resume development, cover letter modification, interview coaching, and job search strategies to enhance their marketability. 🔳𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐂𝐨𝐮𝐧𝐬𝐞𝐥𝐢𝐧𝐠: Counseled customers on available community resources, helping them select the most suitable options for their needs.🔳𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐂𝐨𝐮𝐧𝐬𝐞𝐥𝐢𝐧𝐠: Worked collaboratively with community partners, such as Rochester Regional Health and Ibero, to support clients through referrals and screening for job opportunities.🔳𝐄𝐯𝐞𝐧𝐭 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Assisted in coordinating job fairs and participating in event planning committee activities, ensuring successful execution and community engagement.

Rochester, New York Metropolitan Area

🔳 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Provided exceptional customer service to Career Center visitors and callers, greeting them warmly, understanding their needs, and recommending appropriate services.🔳𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: Offered technical assistance by troubleshooting computer problems, training clients on software and internet usage, and providing tips for skill improvement.🔳𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Conducted quality control checks on hundreds of training program files, ensuring accuracy and completeness.

Rochester, New York Area

🔳𝐂𝐥𝐢𝐞𝐧𝐭 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Communicated effectively with clients and internal teams, understanding their needs and recommending the best services.🔳𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐂𝐨𝐮𝐧𝐬𝐞𝐥𝐢𝐧𝐠: Provided financial counseling, educating clients on credit improvement and financial management.🔳𝐃𝐚𝐭𝐚 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬: Analyzed financial data using computer programs to identify trends and patterns, aiding in decision-making processes.🔳𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Developed and implemented an efficient office filing system, resulting in significant time savings for staff.

Associate Of Science - As, Liberal Arts/Business Admin

Education record