Dan Etheridge Email and Phone Number
Dan Etheridge work email
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Dan Etheridge personal email
Dan Etheridge phone numbers
With over 17 years in technology support services, my journey at Care New England has solidified my expertise in business process management, customer support, and organizational skills. These competencies are the cornerstone of my mission to deliver exemplary end-user experiences. My focus is on creating robust support systems that align with our organization's culture of care and innovation. I bring a diverse perspective to our service management activities, ensuring that our team's operations are efficient and responsive to our healthcare community's needs.In my current role as Director of End User Services & Deskside Support, I lead operations across various teams, emphasizing incident, problem, configuration, and change management. This responsibility has honed my ability to manage critical IT infrastructure and support mechanisms that empower our clinicians and staff. My leadership has been pivotal in streamlining service management, contributing significantly to the reliability and effectiveness of our IT services at Care New England.
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Director End User Services & Deskside SupportCare New England Feb 2016 - PresentProvidence, Rhode Island, UsResponsible for the operations, helpdesk, desktop, and site management teams. Direct all service management activities including incident, problem, configuration, and change management.
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Manager It Service DeskCare New England Jun 2006 - Jan 2016Providence, Rhode Island, UsITSM Manager. Oversaw IT service desk analysts and the computer operators. Responsibilities included support of the service management system, change management, major incident response, problem management.
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Site Manager - Butler HospitalCare New England May 2002 - Jun 2006Providence, Rhode Island, UsIT Liaison - Butler Hospital. Served on the management team, participated in strategic decision making. Managed local IT field service technicians, prioritizing daily responsibilities.
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AnalystWomen And Infants Hospital 1992 - 2002Providence, Rhode Island, UsSupported business needs of the revenue cycle team. -
Programmer / AnalystK&M Associates Aug 1990 - Jun 1992Providence, Rhode Island, UsSupported Warranty Service Software with COBOL applications. -
ProgrammerTaylor Freezer Sales Company Jun 1987 - Jun 1990
Dan Etheridge Skills
Dan Etheridge Education Details
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Hdi Manager CourseHdi Support Center Manager Certification -
University Of PhoenixTechnology Management
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Strome College Of BusinessMis
Frequently Asked Questions about Dan Etheridge
What company does Dan Etheridge work for?
Dan Etheridge works for Care New England
What is Dan Etheridge's role at the current company?
Dan Etheridge's current role is Director End User Services & Deskside Support | ITSM Manager.
What is Dan Etheridge's email address?
Dan Etheridge's email address is de****@****cox.net
What is Dan Etheridge's direct phone number?
Dan Etheridge's direct phone number is +140192*****
What schools did Dan Etheridge attend?
Dan Etheridge attended Hdi Manager Course, University Of Phoenix, Strome College Of Business.
What skills is Dan Etheridge known for?
Dan Etheridge has skills like Healthcare Information Technology, Software Documentation, Hipaa, Informatics, Process Improvement, Healthcare, Technical Support, Cerner, Visio, Troubleshooting, Ehr, Hospitals.
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