Dan Flora Email & Phone Number

More than 30 years of proven experience and expertise helping Fortune 1000 companies grow their businesses and profits by achieving these results:- Increased sales revenue- Improved employee and management effectiveness- Enhanced customer and employee satisfactionThese results are gained by making improvements in these areas:- Focused customer contact and sales strategies and tactics- Professional/Performance development systems- Professional/Performance development models and training- Leadership, coaching and management effectiveness- Change mastery and management skill development

Major, Lindsey & Africa is the largest legal search consultancy in the U.S. with offices in major cities as well as London, Hong Kong and Tokyo. MLA recruits experienced attorneys for law firms and in-house legal departments. IEL-Inside Edge Legal is its legal contract/temp staffing arm. Founded in 1982 MLA has 120+ legal recruiters along with administrative and research staff. MLA is a subsidiary of the Allegis Staffing family, the largest staffing company in the U.S.As Director of Training I was deeply involved in developing and delivering these performance development projects:- Best Practice Recruiting Process Guides for all of the practice groups: Associate, Partner and In-House along with Cold Call and Biz Dev Specialists- Customized workshops to improve skill sets in the key components of the recruiting and client/candidate relationship-building processes- Successful cold and warm calling systems to help reach out to candidates and clients- Database user guides and training aids- Training seminars for the annual conference- Helped customize SPIN Selling training for recruiters- Helped develop management and coaching training to improve overall results

Helping companies improve sales, customer satisfaction and collection results through employee and management performance improvements, customer-focused strategic refinements and changes, performance development and training along with management coaching and tracking clinics.

Customized professional development programs for major companies in customer service, sales, collections, coaching and management along with change management and supervisory skills