Oversee the implementation of data-driven sales strategies aimed at driving growth and enhancing market presence throughout Southeast Michigan. I lead the efforts for a premier provider of residential and commercial low-voltage technology solutions, with expertise in control systems, networking, home security, and entertainment.• Develop and implement sales strategies that align with business goals and deliver measurable revenue growth.• Lead and manage relationships with top… Show more Oversee the implementation of data-driven sales strategies aimed at driving growth and enhancing market presence throughout Southeast Michigan. I lead the efforts for a premier provider of residential and commercial low-voltage technology solutions, with expertise in control systems, networking, home security, and entertainment.• Develop and implement sales strategies that align with business goals and deliver measurable revenue growth.• Lead and manage relationships with top builder partners, providing integrated low-voltage solutions such as home security, surveillance, smart home technologies, and central vacuum systems.• Oversee and optimize marketing campaigns to increase brand visibility and engage target audiences effectively.• Utilize market insights and data analysis to identify trends, opportunities, and improve sales forecasting.• Work cross-functionally with internal teams to ensure seamless project execution and exceptional customer satisfaction. Show less

In my role as Program Manager at MarketStar, I provided a suite of cloud-based tools to K-12 school districts and Higher Education institutions across the U.S., including Gmail, Google Drive, Google Calendar, Classroom, and Google Meet. I was instrumental in driving growth and improving sales processes within the organization.• Sales Growth: Increased sales by 166% in 2022 through a comprehensive overhaul of the sales process and the formation of dedicated teams.• Team Expansion:… Show more In my role as Program Manager at MarketStar, I provided a suite of cloud-based tools to K-12 school districts and Higher Education institutions across the U.S., including Gmail, Google Drive, Google Calendar, Classroom, and Google Meet. I was instrumental in driving growth and improving sales processes within the organization.• Sales Growth: Increased sales by 166% in 2022 through a comprehensive overhaul of the sales process and the formation of dedicated teams.• Team Expansion: Successfully doubled the team size within 8 months, launching 2 new sales motions and building a new sales process to support them.• Leadership: Supervised a team of 2 Team Leads and 23 Account Managers, fostering a high-performance environment.• Coaching & Development: Mentored 2 Team Leads, both of whom were promoted to Corporate Trainer and Senior Sales Manager. Show less

As Regional Sales Director, I played a key role in driving strategic growth and overseeing team leadership during the company's acquisition by TEAM. I managed multiple aspects of sales operations, including hiring, training, KPI tracking, budget control, forecasting, and employee engagement, across 41 locations in Michigan, Indiana, and Wisconsin.• Sales Growth: Increased sales by 15% within 7 months by overhauling the sales process across 41 locations.• Team Leadership: Supervised… Show more As Regional Sales Director, I played a key role in driving strategic growth and overseeing team leadership during the company's acquisition by TEAM. I managed multiple aspects of sales operations, including hiring, training, KPI tracking, budget control, forecasting, and employee engagement, across 41 locations in Michigan, Indiana, and Wisconsin.• Sales Growth: Increased sales by 15% within 7 months by overhauling the sales process across 41 locations.• Team Leadership: Supervised 5 district managers and 34 sales managers, each responsible for teams of 20 staff across 34 locations.• Employee Engagement: Launched weekly virtual meetings with 130 employees, focusing on best practices for prospecting and closing sales.• Coaching & Development: Mentored 3 store managers, all of whom earned internal promotions, fostering a high-performance culture that drove employee retention.• National Sales Leadership: Led the company in 5G home internet sales, achieving a 30% close rate at launch.• B2B/SMB Sales: Successfully guided the team to achieve 15% B2B/SMB sales in just 3 months by using a CRM tool and analytics to build a strong sales funnel.• Customer Satisfaction: Maintained a 90% customer satisfaction score by encouraging teams to adopt a consultative sales approach. Show less

As Sales Director, I led teams and sales operations with a focus on profitability, customer service, and driving growth. I coached and mentored teams in various aspects of the sales cycle, from cold calling and prospecting to account management, closing, and pipeline development. I leveraged data analytics to create and implement data-driven strategies for sustained success.• Profitability & Growth: Directed a team that generated $5M in annual profits, achieving an average 10% YOY… Show more As Sales Director, I led teams and sales operations with a focus on profitability, customer service, and driving growth. I coached and mentored teams in various aspects of the sales cycle, from cold calling and prospecting to account management, closing, and pipeline development. I leveraged data analytics to create and implement data-driven strategies for sustained success.• Profitability & Growth: Directed a team that generated $5M in annual profits, achieving an average 10% YOY growth.• Team Development: Hired and trained over 50 new sales representatives, while mentoring 15 employees who earned internal promotions.• Sales Performance: Drove 10% YOY growth in new line business across 12 locations through participation in BNI groups.• Referral Program: Designed and launched an employee referral program that resulted in over 70% retention and attracted top talent.• Leadership: Supervised a team of 8 store managers, each managing 35 sales employees, while fostering a family-style culture.• Expansion & Training: Contributed to the company’s growth from 5 locations to 24, ensuring exceptional training and development.• Awards & Recognition: Recognized with multiple awards, including Employee of the Month, Manager of the Year, and District Manager of the Year. Show less

As Store Manager, I overhauled the sales process to enhance organization, increase efficiency, and drive results. I led my team through the sales cycle while ensuring top-notch customer service and consistently exceeding sales targets.• Sales Process Optimization: Streamlined the sales process across 8 locations in Michigan, achieving a 10% sales growth within 1 year.• Team Training & Development: Trained and mentored 8 managers, helping them close an average of 50 new customers per… Show more As Store Manager, I overhauled the sales process to enhance organization, increase efficiency, and drive results. I led my team through the sales cycle while ensuring top-notch customer service and consistently exceeding sales targets.• Sales Process Optimization: Streamlined the sales process across 8 locations in Michigan, achieving a 10% sales growth within 1 year.• Team Training & Development: Trained and mentored 8 managers, helping them close an average of 50 new customers per month, surpassing industry standards.• B2B/SMB Leadership: Led the market in B2B/SMB sales for 1 year, generating new lines of business and ensuring continuous revenue growth.• KPI Tracking & Goal Achievement: Monitored KPIs and designed actionable plans to ensure consistent attainment of sales goals.• Awards & Recognition: Awarded Manager of the Year and recognized for achieving the highest Android sales in Eastern Michigan. Show less

As Owner/Operator, I provided strategic leadership across two store locations, driving exceptional sales results and operational efficiency. I coached teams on communicating the value of technology products and services to both new and existing customers, focusing on account acquisition, upselling, and retention.• Store Operations: Managed operations for 2 stores with a team of 20 employees and generated over $1M in annual revenues.• Sales Performance: Consistently achieved an… Show more As Owner/Operator, I provided strategic leadership across two store locations, driving exceptional sales results and operational efficiency. I coached teams on communicating the value of technology products and services to both new and existing customers, focusing on account acquisition, upselling, and retention.• Store Operations: Managed operations for 2 stores with a team of 20 employees and generated over $1M in annual revenues.• Sales Performance: Consistently achieved an average of 110% of sales goals each year.• Market Expansion: Led a team of 8 to successfully enter a new market in Colorado, building the company culture after acquiring a local business.• Business Growth: Expanded the Colorado market from 6 locations to 20 within 5 years, driving efficiency and profitability through effective training and leadership.• Innovative Retail: Launched the first T-Mobile playground interactive store in the country, setting the stage for 5 more locations in the region.• Awards & Recognition: Honored as Manager Partner of the Year for 3 consecutive years. Show less