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Dan Gaede Email & Phone Number
Senior Researcher
at
GEICO Tech
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✓ Verified May 2026
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Dan Gaede is listed as Senior Researcher at GEICO Tech, based in Plant City, Florida, United States. AeroLeads shows a matched LinkedIn profile for Dan Gaede.
Dan Gaede previously worked as Designer at Geico | Technology Solutions and Sr. Software Analyst at Geico | Information Technology. Dan Gaede holds Bachelor Of Science - Bs, Business Administration And Management, General from Purdue Global.
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Email format at GEICO Tech
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GEICO Tech
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Profile bio
About Dan Gaede
Benjamin Franklin once said, "a wise [person] knows something about everything, and everything about something." With over 14 years of professionally observing customer behaviors, I have transformed individuals', teams', and organizational results to be best in class. I believe that taking care of people will deliver top results.As a Research Operations leader, I am responsible for providing a well-lit pathway from data to insight, to recommendation, to implementation. I collaborate across the enterprise, and externally with vendors, to create a complete research program that results in the identification and elimination of negative experiences for both internal and external customers.I enjoy applying this mindset outside of work as well. With the same attention to detail in my garage, I pursue my dream of rebuilding antique and vintage vehicles. Using research and logic to overcome setbacks in getting 80+-year-old vehicles back on the road is extremely fulfilling. I also pursue knowledge by reading what I can get my hands on. My library includes the history of punctuation marks, the history of Laura Ingalls Wilder (Little House on the Prairie), blockchain analysis, theories on quantum mechanics, and more.
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8 roles
Dan Gaede work experience
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Senior Researcher
Current1. Building roadmaps for the brand-new Research Operations (ResOps) program. This includes working with the research team leads, design team leaders, and members of the senior leadership team (SLT).2. Creating a brand-new research program that closes the loop of work intake, prioritization, assignment, research, delivery, and communication.3. Creating a.
Oct 2023 - Present
Designer
1. Moved into full owner of Quantum Metric (QM), a behavioral analysis tool for both internal and external customers in our digital channels.2. Completed all training and certifications available, as well as attended vendor-hosted conferences.3. Identified Power Users and community Champions from across the enterprise, training them to evangelize the.
Jun 2021 - Oct 2023
Sr. Software Analyst
1. Utilized data analysis tools, such as Splunk, to analyze reported bugs and data fixes, including reproducing the reported behavior, if possible, as well as implementing in various testing environments to narrow down root cause. Removed and documented all duplicates.2. Used project management tools, like Microsoft Azure DevOps (ADO), to accurately assign.
Nov 2019 - Jun 2021
Customer Service Supervisor
1. Sought out to re-imagine the existing QA team. Did so by creating a culture of focus on the individual, and working with them to determine the root cause of the behaviors leading to poor performance, rather than "scoring down" a recorded call.2. Successfully coached and developed a core group of agents to becoming high-potential candidates for.
Jan 2019 - Nov 2019
Sales Supervisor
1. Responsible for leading teams of sales agents to top results in both the number of policies sold as well as lowering attrition/improving retention.2. Regional champion for the Quality Referrals initiative, driving results in policy bundling, resulting in improved profits and lower attrition, by increasing from 6% to over 11%.3. Volunteered to work with.
Jun 2017 - Jan 2019
Customer Service Supervisor
Sep 2012 - Jun 2017
Customer Service Representative
Jun 2010 - Sep 2012
1 education record
Dan Gaede education
FAQ
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What company does Dan Gaede work for?
Dan Gaede works for GEICO Tech.
What is Dan Gaede's role at GEICO Tech?
Dan Gaede is listed as Senior Researcher at GEICO Tech.
Where is Dan Gaede based?
Dan Gaede is based in Plant City, Florida, United States while working with GEICO Tech.
What companies has Dan Gaede worked for?
Dan Gaede has worked for Geico Tech, Geico | Technology Solutions, Geico | Information Technology, and Geico.
How can I contact Dan Gaede?
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What schools did Dan Gaede attend?
Dan Gaede holds Bachelor Of Science - Bs, Business Administration And Management, General from Purdue Global.
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