Software Asset Manager / Contracts Compliance Specialist
CurrentMaintained effective management of a global software portfolio with more than 450 unique products to ensure compliance with software usage agreements.Developed and implemented software governance policies and procedures to ensure compliance with industry regulations and best practices, software publisher contracts, and procurement vendors.Developed and implemented comprehensive Software Asset Management systems to optimize the customer experience and SAM processes. These systems… Show more Maintained effective management of a global software portfolio with more than 450 unique products to ensure compliance with software usage agreements.Developed and implemented software governance policies and procedures to ensure compliance with industry regulations and best practices, software publisher contracts, and procurement vendors.Developed and implemented comprehensive Software Asset Management systems to optimize the customer experience and SAM processes. These systems include but are not limited to - User facing license requests.Provisioning and reclamation.Real time spend analysis and forecasting.Unused license harvesting.Current and historical allocated user records.Collaborated with cross-functional teams to conduct software audits, identifying, and resolving non-compliant software installations, resulting in significant cost savings and improved regulatory adherence. Streamlined software procurement process by negotiating vendor contracts, evaluating licensing options, and implementing effective license tracking systems, resulting in increased efficiency and reduced purchasing costs.Provided training and guidance to end-users on software licensing policies and procedures, facilitating compliance awareness and minimizing the risk of unauthorized software installations.Streamlined business processes by automating repetitive tasks, resulting in an increase in operational efficiency and significant cost savings.Led the successful implementation of the Software Asset Management Professional module for Service Now. Show less
