Dan Gerrard work email
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Dan Gerrard personal email
I am a highly experienced Change Management professional able to work across all levels of an organisation, from front line operations and programme / service delivery to strategic and operational planning at board room level. I bring specific experience and extensive understanding of the business change / transformation, client relationship / stakeholder management, communications and engagement arenas undertaking senior roles, both as a client and as a supplier across the full management spectrum, including Client Relationship Management, Strategic Business Change, Organisation Design, Programme / Portfolio Management, Service Delivery and Supplier Management. I employ a natural management style and excellent engagement and communication skills to ensure effective leadership of proactive, positive and productive cross organisational / functional teams. I undertake independent interim management assignments and also work with CIO Plus Limited (www.cioplus.co.uk), as a Transformation Director.
Taking Time Out / Available
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AvailableTaking Time Out / Available Dec 2020 - PresentLondon, England, United Kingdom
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Lead PmShell Nov 2017 - Dec 2020London, United Kingdom
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Transformation Director And Independent ConsultantCio Plus Ltd Dec 2012 - Dec 2020London, United KingdomFocus on Business Transformation and key aspects within it such as Business Change, Stakeholder Management, Client / Business Relationship Management and Organisational Engagement and Communication. -
Business Operations Relationship ManagerRbs Williams & Glyn Delivery Jul 2016 - Sep 2016Tasked with defining and developing the Business Operations Relationship Manager role to engage with the W&G business, bridging the gap between the new bank and the Infrastructure Delivery function to ensure the business were clear on what was being delivered. -
Business Change And Communications And Engagement ConsultantNational Grid Apr 2016 - Jul 2016VariousCurrently on assignment with National Grid -
Business Engagement LeadNational Grid Apr 2016 - Jul 2016SolihullTook responsibility for Business Engagement planning and execution, along with ownership of the Supplier Management workstream. -
Business Change Manager And Interim Release Operations ManagerShell May 2013 - Dec 2015London, United KingdomUndertook the lead role as a Business Change Manager on a major transformation programme. Following the successful delivery of the programme I transitioned into an Interim Release Operations Manager role to ensure the programme outcomes and benefits were realised in the day to day operational environment. -
Business Change And Engagement ConsultantLogica Jan 2011 - Nov 2012GlobalWithin this role I owned responsibility for all business change, engagement and communication aspects of a major global transformation programme for Logica’s Infratsructure management business, covering ten countries and over 6,000 staff. This involved defining and managing the business change process and model from the centre, whilst working collaboratively with each country to ensure a joined up and common delivery approach for business change. -
Client Relationship ManagerLogica - On Major Uk Government Account Sep 2007 - Jan 2011London, United KingdomUndertook multiple roles focussing on client engagement and relationship management to UK government department, working in partnership and collaboration leading cross organisational teams comprising both client and other third party staff members.
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Head Of Channels Practice - Logica Financial ServicesLogica Jan 2007 - Sep 2007London, United KingdomThe main aim of this role was to define, develop and take to market new business propositions that would create new and enhanced services for Logica’s clients who in turn could deliver said services to their own customer base. The major focus here was mobile banking and payments. In addition I also undertook a coaching role on client assignment with LTSB holding a coaching relationship with circa 12 LTSB senior staff
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Client Relationship ManagerLogica On Tfl Account Sep 2005 - Jan 2007London, United KingdomI was the Client Relationship Manager for Surface Transport within Transport for London. I established and managed the ongoing relationship with Surface Transport, acting as the focal escalation point for the client, managing both the day to day delivery of an ITIL compliant service and project development portfolio.
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Client Relationship And Service Delivery ManagerLogica - On Ofcom Account Nov 2003 - Sep 2005London, United KingdomManaged the delivery of the infrastructure and desktop services to contractual SLA’s within an ITIL compliant environment whilst integrating five industry regulators, who formed Ofcom. This involved managing the onsite teams and the delivery from the Logica outsourcing shared services organisation. To be successful I had to build and maintain a strong client relationship working with them in partnership on a number of business activities.
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Operational Principal Consultant And Programme Manager McommerceLogica Mobile Payments - (Products Business) Dec 2000 - May 2003International Role Based London Uk, Bristol Uk And Prague Cech Republic
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Programme Manager Streamline - Natwest / RbsNatwest Bank Jun 1999 - Dec 2000London, United Kingdom
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Business Change Planning Manager Natwest Card ServicesNatwest Sep 1996 - May 1999London, United Kingdom -
VariousNatwest Aug 1982 - Sep 1996London, United KingdomMay 1996 – Sep 1996 - Business Change Planner, Corporate Banking –Produced first CBS change planSep 1994 – Apr 1996 - Client Support Manager, Payment Systems – Owned three major client relationshipsSep 1992 – Aug 1994 - Joint Application Development Facilitator - Facilitated over 100 JAD sessions May 1990 – Dec 1991- Capacity Planner, IT Central Services -Implemented a capacity strategyMay 1987 – Apr 1990 - IT Training Instructor, IT Central Services – Course development and delivery (SATD)Aug 1982 – Apr 1987 - IT Computer Operator, IT Central Services
Dan Gerrard Skills
Frequently Asked Questions about Dan Gerrard
What company does Dan Gerrard work for?
Dan Gerrard works for Taking Time Out / Available
What is Dan Gerrard's role at the current company?
Dan Gerrard's current role is Available at Taking time Out / Available.
What is Dan Gerrard's email address?
Dan Gerrard's email address is da****@****ica.com
What skills is Dan Gerrard known for?
Dan Gerrard has skills like Stakeholder Management, Change Management, Service Delivery, Outsourcing, Project Delivery, Program Management, Business Transformation, Business Process Improvement, Itil, Strategy, Management, Business Analysis.
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Dan Gerrard
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