Dan Graffunder Email & Phone Number

Minnesota

Asset Recovery Representatives have the ultimate responsibility for tracking and recovering over 168,000 non-participating distributor transfers into their territory annually.Successful contact with the local recycler community was responsible for the recovery of over 245,000 CHEP pallets recovered last yearBuild relationships with potential customers and encourages them to sign on as a participant in the program.• Establish relationships with customers who have received CHEP assets and communicate CHEP’s ownership• Responsible for tracking and recovering 30,000+ pallets using Salesforce and SAP • Build relationships with pallet dealers to further recover CHEP assets• Complete company administrative duties as team leader and trainer• Work closely with a LTL team to ensure a cost savings for recovered assets• Team leader and mentor responsible for training new representatives

Maple Grove, Mn

Safely deliver packages to correct addressPerform a pre-trip and post-trip checklist of vehicleLoad packages into truck in fast and efficient mannerCommunicate with customers while at point of deliveryAble to drive vehicles with manual transmission

Elk River, Mn

Act as first contact for any customer service accountsEnsure product and customer information is accurately recorded and distributedReview issues with customer service representativeBuild relationship with customers for further assistanceWork in unison with other employeesSafely and efficiently deliver all furniture within challenging situations

Ramsey, Mn

Managed team of 22 staff membersProactively sought out new clienteleDeveloped professional relationships with large companiesResolved any conflicts in timely manner Analyzed store info to better experience for customersMonitored reports of potential risk and reported to owner