Dan Greer Email & Phone Number

Australia

Specialise in Google Ads Setups And Management.

Gold Coast

Fortitude Valley Qld

Certified Google Adwords Client Manager

• Manage a portfolio of account managed clients across all Qld Paper Mastheads• Create media briefs & design artwork• Handle new booking enquires & processing payments• Create marketing solutions for client’s advertising• Maintain & manage data in Salesforce CMS• Handle print & digital advertising enquires & complaints• Adhere to target KPI’s and content 5 point checks

Brisbane, Australia

Consult with Tier 1 Advisors giving assistance with instructions and reassurance Certified Macintosh technician licenceTake ownership of cases that require escalationDiagnose and fix software issuesArrange onsite services for hardware issuesCary out replacement requestsAssist store technicians with cases and hardware diagnosticsDealing with complaintsMeeting business level targets for call handling Liaison with engineering for escalation requests

Queensland Raceway

• Prepare cars for track including tyres, fuelling, minor repairs and maintenance• Drive cars to and from paddock and pit road as required• Prepare electronic recording equipment in cars• Load and unload pit crew vehicles with daily tools• Prepare and brief drivers • Prepare and brief hot lap customers• Strap hot lap customers into and out of the cars• Brief hot lap customers on safety • Pilot hot lap cars arriving into pit lane for safe entry and stop

Brisbane Area, Australia

• Provide technical support for webhosting clients including DNS provisioning • Deliver ITIL and liaise with Technical Delivery Managers• Perform file backup and restore operations on servers in accordance with clients• Inspect and monitor data centre and perform tape rotations• Prepare and implement system and security patches• Maintain technical documentation to required levels• Perform Documentation and compliance procedures as requested• Hands on experience with Network Operating Systems• Experience with Desktop Operating System• Knowledge of LAN's at the infrastructure level• DNS Admin duties• Understanding of WAN's concepts at the infrastructure levelConstantly exceeding KPI targets and assisted with training of all new trainees had been acknowledged by my manager and also allowed me to move back to the sales department when the opportunity came.Sales Consultant Duties: • Reach Sales targets and KPI’s• Provide product information• Setup and provision new orders• Domain renewal callouts• Inbound and outbound calls

Brisbane Area, Australia

• Workforce Planning using TotalView• Webmail and Secure Mail• Customer Service• Handling Complaints/escalations and investigations• Manage staff rosters/training/coaching/monitor and assist• Meeting Service Levels/KPI• Respond to Email/Secure Mail enquiries• Scheduled Management• Performance Analysis and Statistic Reporting• Forecasting and Data Entry• Maintain Intranet Website