Vice President Of Operations / Gm - Aftermarket
P&L responsibilities for Aftermarket Services & Solutions for North & South America. Booking $400M+, 32 Locations & 1,300 Associates• Strategic Deployment of a 5-Year Plan to Double Capture rate by enhancing the customer experience by leveraging the suite of products, services and network capacity; resulted in record bookings levels in 2022.• Monthly Management Cadence resulting in measured improvements in business performance metrics and forecast accuracy.• Introduction of “Grow our Own Talent” Initiative, focusing on our Invest & Grow Talent development; 75% identified associated moved into expanded role within the first year.• AMSS Leadership Team Member responsible for Global Parts Initiative, resulting in Booking, Order Margin, Absorption and Gross Profit expansion three consecutive years.• Regional Leadership Team includes – Finance, Human Resources, Pump Repair, Parts, Field Service, Equipment Monitoring, On-site Applications & Engineering