Flutter / DartC# / Web APIGitWorldview Mobile Complete

Responsible for new development requests for:- In house ticketing system SolutionsDesk.- Classic ASP.NET web application to support colocation clients.- Email web service for parsing incoming emails and opening tickets based on multiple criteria.- Other tasks and requirements as assigned.- System Integration Tools Used:- Microsoft SQL Server- SQL Server Management Studio- Visual Basic .NET- Visual Studio- TortoiseSVN- Ankh SVN- WinMerge- IIS- LINQpad- Windows Server- Remote Desktop

Worked with NoSQL database software OpenSight.Programmed in a custom version of BASICResponsibilities include:-Adding and editing tables, fields, and forms-Programming associated business logic for fields, forms, etc.-Editing entries in database-Other helpdesk requests as assigned.-Testing

Responsible for the setup and ongoing management of assigned accounts throughout the duration of the accounts contract based on client specifications and requirements. Prepares reports for clients and upper management regarding status of project(s) on a weekly/monthly/quarterly basis. Responsible for bi-weekly staff trainings to cover new account contracts or existing account procedure changes. Prepare and generate all call center related account monthly invoices for billing department approval. Updates and manages the online wiki documentation for all company accounts and internal procedures. Daily interactions with upper management and clients.

As a meat specialist my main focus was to interact with guests driving sales and providing a fast, fun, and friendly atmosphere. Other responsibilities included checking for outages using a PDU to generate CAF batches, couponing, maintaining high quality inventory, and ordering new product.; Experience (cont’d)Backroom Team Member, Memphis, Tennessee & Omaha, Nebraska

My primary task as a backroom team member was to work independently to pull hourly system generated CAF batches, organize items by department, and communicate with all store teams. In my down time I would clean the backroom and scan backroom aisles for accuracy adjusting counts if errors were found.; Service Desk Team Member, Memphis, TennesseeTarget CorpThe Service Desk was offered to me after a short time as a cashier when I first transferred to Target in Memphis. As a Service Desk Team Member I was responsible for returning customer merchandise according to Target Policy. In this role I learned to be calm and professional under pressure. Other duties included assisting cashiers, special customer needs, logging stolen items, organizing items by department, and notifying departments when they had full bins.

Excellent Customer ServiceTeam WorkSuperior Work Ethic