- Highly accomplished Industrial Automation Professional with twenty years experience.- Outstanding written and verbal communication skills with the proven ability to bridge gaps between departments while increasing profitability and efficiency. - Exceptional versatility and ability to multitask in a fast-paced, deadline driven environment.- Superb troubleshooting skills used to solve problems, overcome inconsistencies and provide exceptional support to management, engineering, manufacturing, sales force and customer base.- Extremely detail-oriented problem solver committed to exceeding expectations.- Self motivated and dedicated as a hard-working individual and team player with a positive attitude.ENGINEERING AND PROCESS IMPROVEMENT SKILLS- Project Manager for hundreds of custom pneumatic assemblies including design, quotation, documentation, engineering changes, production coordination and quality validation.- Design of fluid power, pneumatic and electrical control cabinets and automation systems.- Creation and release of ISO Approved Documents, help documents and work instructions.- Provided training for employees of various levels and departments.TECHNICAL SUPPORT AND CUSTOMER SERVICE SKILLS- Led a knowledgeable and dedicated support staff to provide industry recognized excellence in technical problem solving and product specification for pneumatic components.- Researched and consulted technical documents and schematics to find answers to customer questions and to determine necessary replacement parts and application solutions.- Direct contact with customers and sales force to provide assistance and troubleshooting to recommend cost effective and trouble-free solutions for reduced downtime and increased performance and efficiency.- Processed and expedited orders and monitored product procurement, allocation and inventory stock levels as well as manufacturing scheduling to assure on-time delivery to the customer.