Specializing in the sales and brokerage of multifamily real estate.

- Developed enduring client relationships in the commercial real estate finance sector, guiding clients’ strategic implementation of CJC’s SaaS enterprise software system, CLOSER®, ensuring successful enablement, adoption, and OCM- Led revenue growth initiatives through personalized solutions consulting and thought leadership, expanding client scope of use and identifying requirements for software enhancements, working backwards from the client to align the product roadmap of current state, future state, and product enhancements with those needs and pain points- Collaborated across client and internal technical and non-technical teams, facilitating seamless communication and ensuring precise translation of business requirements into technical requirements throughout the SDLC, enhancing client trust and system adoption-Conducted technical sales presentations and demos; recognized for clear communication of complex concepts to diverse audiences, including C-Suite executives- Created tailored multimedia client training engagements, from onsite sessions to virtual learning and video tutorials, improving client understanding and product adoption rates- Established a Tier II Client Support Desk, optimizing average handle time through staffing and development of repeatable and reliable client support processes- Demonstrated thought leadership by implementing the WalkMe® system for in-app instructional content, further reducing support calls and average handle time by 50% and ensuring a more successful user experience

Cultivated productive relationships with the company’s network of loan originators to attract and assess opportunities for debt financing of apartment properties, specifically under Fannie Mae loan programs- Analyzed financial capabilities of apartment properties and identified the most suitable loan structures, balancing the borrower’s needs, risk-suitable profitability for the company, and Fannie Mae guidelines- Communicated with producers and investors regarding highly technical loan programs; orchestrated the execution of such transactions, coordinating and communicating with both internal underwriting and closing teams, as well as Fannie Mae deal managers- Drove the company’s production of such financing from $750MM to $1.43B in 2008 with continued success in 2009-11; enabled the company to achieve accolades as a Top 10 Fannie Mae lenderExercised credit discipline while balancing loan production goals in a difficult economic environmentArticulated complex concepts in a simple way, with a relational approach and communication style

By developing relationships with apartment investors previously unknown by the company, brokered $6,500,000 of apartment property generating $300,000 in fees; achieved a 12% increase in company revenue in just over one year’s time despite being new to the industryAnalyzed financial capabilities and investment returns of apartment property; formulated financial projections and relayed market trends to cast investors’ vision for a property’s economic potentialSold complex investment scenarios and optimized clients’ return on investment with tax-efficient strategies

• Top 6% industry-wide in total production; Million Dollar Round Table® producer• Doubled year-over-year production in 2005• Increased year-over-year production in 2004 by 18% and received company’s New-Client Bonus Award despite moving to a new city; adept at building production in new settings• Consulted, advised, and sold financial products to business owners and professionals; designed and implemented insurance solutions to fund business continuation plans, executive benefit plans, and comprehensive estate plans; excellent relationship-based fact finding and problem solving skills

• Flew the F-14 Tomcat Strike/Fighter aircraft; responsible for the operation of the Weapons Systems, Communications, and Navigation• Routinely planned and led missions including air-to-air combat, air-to-ground precision strike, and tactical airborne reconnaissance• Exercised dynamic analysis in-flight and independent decision making in high stress environments• RIO Training Officer -- developed and operationally trained squadron RIOs; oversaw their operational readiness and professional development; frequently lectured on weapons systems and tactics• Tactical Reconnaissance Training Officer -- organized, supervised, and coordinated F-14 tactical reconnaissance missions; overhauled squadron process of executing these missions, resulting in a success rate increase of 30%; among all F-14 squadrons, won 8 out of 12 monthly contests and the Fighter Wing Atlantic Photo Reconnaissance Trophy• Maintenance Branch Officer -- managed enlisted maintenance personnel; oversaw their training and professional development; involved in personal issues including legal, financial, and domestic problems• Operational Test Coordinator -- coordinated the operational testing of six major defense acquisition programs for Naval Aviation; drafted Test and Evaluation Master Plans in accordance with governing documents; allocated accounts of over $1,000,000 to fund the testing; actively participated in Test Plan Working Groups and Integrated Product Teams with developers all over the country