Dan Halen Email & Phone Number

Herndon, Va, Us

• Responsible for day-to-day pre sales and post sales for some of XO's largest Wholesale customers. Very active role in the sales process and not just the typical sales engineer role.• Responsible for supporting the Verizon Business account from 2008 to 2014. Sold and assisted with the initial deployment of VzB’s Nationwide ENNI network with XO.• Responsible for providing guidance to other Sales Engineers and Account Executives for products, processes, systems and network architecture as needed.• Assists sales rep in presentations to customers and responsible for the presentation of proposed solutions for customer-specific technical and financial parameters including the preparation of network topologies, network drawings, technical specifications, and pricing.• Deep understanding of the Wholesale business model; networking, interconnection, pricing and infrastructure.• Communicates closely with Finance, Engineering, Service Delivery and Product Development to maintain competitive advantage with Carrier customers.• Supports the development of business opportunities in conjunction with the sales rep. Provide consultancy to customers in the development of their requirements. Understands customer’s requirements, assists in the qualification processes and uses XO’s product and services portfolio to create a suitable solution in concept.• Extensive knowledge and practical real-world experience with Ethernet, Transport, MPLS-IPVPN, IP and Data networks.

Herndon, Va, Us

• Responsible for the transitioning of long haul wavelength activations from XO’s Network Engineering team to the Wholesale activation organization.• Responsible for the turn up and activation of $24 million+ revenue in 2007 for the Wholesale Organization. • Built and developed strong relationships with some of XO’s largest customers such as Google, Microsoft, YouTube, Yahoo, T-Mobile and China Telecom.• Worked daily with 80+ of XO’ largest Wholesale customers, turning up 200+ Wavelengths in 2007, with a 0.00% failure after install percentage.• Defined, created and implemented company wide long haul circuit standards and database policies.

Herndon, Va, Us

• Served as SME in the organization as it relates to the understanding and configuration of Network Architecture and Design. Educated and provided technical support to all members of XO’s Wholesale Organization on a daily basis.• Responsible for designing all complex Wavelength, Ethernet, SONET and IP solutions for the organization.• Responsible for the auditing and reconciliation of existing XO network topologies, equipment inventory and circuits.• Experienced with provisioning and the ordering of facilities from all major LEC’s, ILEC’s, and CLEC’s.

Herndon, Va, Us

• Designed and Engineered XO’s Metro Fiber Network for the Philadelphia, Las Vegas, Seattle, Denver, Portland, Salt Lake City, Minneapolis, Phoenix and Spokane Markets.• Responsible for producing the technical specification for adding, reconfiguring, or removing transmission equipment within the network. • Defined the configuration of all equipment prior to installation; including vendor, model, software, and architecture.• Assembled all requisite information into an engineering package, which is used by the Service Delivery, Operations, Network Deployment and Procurement organizations to satisfy both customer and internal orders.• Worked with Product Marketing to turn ideas for products into Data, Transport, and Voice systems that XO can deploy, and Operations can support, and which provide the necessary services at an optimum cost.• Performed capacity management planning and growth trending, to ensure customer provisioning continues unimpeded and customer service is delivered reliably and consistently.• Responsible for providing Tier III support and resolving problems outside the bounds of normal operations.• Worked with Service Delivery to understand network needs and maintain an equipment and assignment inventory in XO Databases.• Responsible for providing Sales with comprehensive responses to MSO sales opportunities by defining the network architecture and capital costs associated with SONET, DWDM/CWDM, and Transport systems.