Dan Hancox

Dan Hancox Email and Phone Number

Information Technology Support Analyst @ Capsticks Solicitors LLP
Leeds, GB
Dan Hancox's Location
Leeds, England, United Kingdom, United Kingdom
About Dan Hancox

Dan Hancox is a Information Technology Support Analyst at Capsticks Solicitors LLP. He possess expertise in network security, microsoft exchange, microsoft excel, networking, accounting and 13 more skills.

Dan Hancox's Current Company Details
Capsticks Solicitors LLP

Capsticks Solicitors Llp

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Information Technology Support Analyst
Leeds, GB
Website:
capsticks.com
Employees:
815
Dan Hancox Work Experience Details
  • Capsticks Solicitors Llp
    Information Technology Support Analyst
    Capsticks Solicitors Llp
    Leeds, Gb
    View
  • Lupton Fawcett Llp
    It Service Delivery
    Lupton Fawcett Llp Jun 2023 - Present
    Leeds, West Yorkshire, Gb
    View
  • Capsticks Solicitors Llp
    Information Technology Support Analyst
    Capsticks Solicitors Llp Feb 2022 - Jun 2023
    London, Gb
    View
  • Sopra Steria
    Service Desk Analyst
    Sopra Steria Sep 2018 - Feb 2022
    Paris, France, Fr
    Maintaining a presence on the phone and work queues to assist users with various queries, issues and requests. This could be requesting hardware, managing AD permissions or general application issues- Windows XP/7/10- Office 2010/12/16/365- Remote desktop- Proxy pro master- Zimbra- Stars service management tool- Cherwell service management tool- CJSM mail- Bitlocker- Active Directory- MFSS
    View
  • Sopra Steria
    Request Analyst
    Sopra Steria Oct 2016 - Sep 2018
    Paris, France, Fr
    Handling and logging requests for various contracts to ensure they are processed correctly and in a timely manner using the following systems;- Lotus Notes- HP Service desk- Stars bespoke program- Office 2003 and 2013- Windows 7 and XPI also now have SC clearance.
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  • Brookson
    It Support Analyst
    Brookson Oct 2014 - Oct 2016
    Supporting 200+ users and 8000 customers through general desktop support and various tasks either myself or by ensuring that tickets are escalated efficiently and appropriately.- Windows Vista/7- Service desk system- Mitel telephony systems and VOIP phones- Symantec AV/spam filter- Sophos AV- MS Office 2007/2010- Airwatch mdm- Exchange - Active directory
  • Brookson
    Compliance Administrator
    Brookson Nov 2006 - Oct 2014
    Various admin tasks using ms office and email whilst adhering to strict kpis and also keeping customers, both internal and external informed of relevant progress in a professional manner

Dan Hancox Skills

Network Security Microsoft Exchange Microsoft Excel Networking Accounting Auditing Routing Protocols Process Improvement Training Technical Support Account Management Crm Tax Payroll Recruiting Sales Software Documentation Business Process Improvement

Dan Hancox Education Details

  • Warrington Collegiate
    Warrington Collegiate
    Information Technology
  • Charter Training
    Charter Training
    Nvq Level 2 It Nvq Level 3 Business Admin
  • Priestley College
    Priestley College
    Nvq Level 2 Business Administration
  • Sir Thomas Boteler High School
    Sir Thomas Boteler High School

Frequently Asked Questions about Dan Hancox

What company does Dan Hancox work for?

Dan Hancox works for Capsticks Solicitors Llp

What is Dan Hancox's role at the current company?

Dan Hancox's current role is Information Technology Support Analyst.

What schools did Dan Hancox attend?

Dan Hancox attended Warrington Collegiate, Charter Training, Priestley College, Sir Thomas Boteler High School.

What skills is Dan Hancox known for?

Dan Hancox has skills like Network Security, Microsoft Exchange, Microsoft Excel, Networking, Accounting, Auditing, Routing Protocols, Process Improvement, Training, Technical Support, Account Management, Crm.

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