Dan Hancox Email and Phone Number
Dan Hancox is a Information Technology Support Analyst at Capsticks Solicitors LLP. He possess expertise in network security, microsoft exchange, microsoft excel, networking, accounting and 13 more skills.
Capsticks Solicitors Llp
View- Website:
- capsticks.com
- Employees:
- 815
-
Information Technology Support AnalystCapsticks Solicitors LlpLeeds, Gb -
It Service DeliveryLupton Fawcett Llp Jun 2023 - PresentLeeds, West Yorkshire, Gb -
Information Technology Support AnalystCapsticks Solicitors Llp Feb 2022 - Jun 2023London, Gb -
Service Desk AnalystSopra Steria Sep 2018 - Feb 2022Paris, France, FrMaintaining a presence on the phone and work queues to assist users with various queries, issues and requests. This could be requesting hardware, managing AD permissions or general application issues- Windows XP/7/10- Office 2010/12/16/365- Remote desktop- Proxy pro master- Zimbra- Stars service management tool- Cherwell service management tool- CJSM mail- Bitlocker- Active Directory- MFSS -
Request AnalystSopra Steria Oct 2016 - Sep 2018Paris, France, FrHandling and logging requests for various contracts to ensure they are processed correctly and in a timely manner using the following systems;- Lotus Notes- HP Service desk- Stars bespoke program- Office 2003 and 2013- Windows 7 and XPI also now have SC clearance. -
It Support AnalystBrookson Oct 2014 - Oct 2016Supporting 200+ users and 8000 customers through general desktop support and various tasks either myself or by ensuring that tickets are escalated efficiently and appropriately.- Windows Vista/7- Service desk system- Mitel telephony systems and VOIP phones- Symantec AV/spam filter- Sophos AV- MS Office 2007/2010- Airwatch mdm- Exchange - Active directory
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Compliance AdministratorBrookson Nov 2006 - Oct 2014Various admin tasks using ms office and email whilst adhering to strict kpis and also keeping customers, both internal and external informed of relevant progress in a professional manner
Dan Hancox Skills
Dan Hancox Education Details
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Warrington CollegiateInformation Technology -
Charter TrainingNvq Level 2 It Nvq Level 3 Business Admin -
Priestley CollegeNvq Level 2 Business Administration -
Sir Thomas Boteler High School
Frequently Asked Questions about Dan Hancox
What company does Dan Hancox work for?
Dan Hancox works for Capsticks Solicitors Llp
What is Dan Hancox's role at the current company?
Dan Hancox's current role is Information Technology Support Analyst.
What schools did Dan Hancox attend?
Dan Hancox attended Warrington Collegiate, Charter Training, Priestley College, Sir Thomas Boteler High School.
What skills is Dan Hancox known for?
Dan Hancox has skills like Network Security, Microsoft Exchange, Microsoft Excel, Networking, Accounting, Auditing, Routing Protocols, Process Improvement, Training, Technical Support, Account Management, Crm.
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