Dan Hansen Email & Phone Number

I am a hard-working, motivated individual that loves adding value to the marketplace. I am a highly effective leader who enjoys training my employees to be the best they can be. I take pride in doing things that have never been done before, and love to use my skills to increase profits and promote efficiency.

Listed skills include Customer Service, Leadership, Strategic Planning, Microsoft Office, and 20 others.

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  General Manager

  Jamba Juice

  Jun 2002 - Dec 2018

  MANAGEMENT:Interview, hire, train and evaluate personnel in sales and customer service. Manage staff of 12 team members and 5 assistant managers. Assign employees to specific duties to best meet the needs of the store.Instruct staff on appropriately handling difficult and complicated situations.Perform Inventory, Quality Control, Scheduling, and Payroll on a regular basis.Examine merchandise to verify that it is correctly priced and displayed.Work with outside vendors and suppliers to order product, merchandise, equipment, supplies, etc.Oversee outside sales events including; fairs, concerts, large 400+ smoothie delivery orders, etc.TRAINING:Trained over 80 team members and assistant managers over the course of 14 years.Trained and mentored 10 general managers over the course of 14 years.Oversee and evaluate all stores and managers in the franchise providing counsel as needed.Created a training plan that is 75% more effective than corporate’s method, resulting in a significant training cost reduction.RESULTS:Won the “Top Performing Store” award for the franchise 3 consecutive years.Led 2 different locations in Utah from the worst store financially to the best store in the state.Assisted in managing the store having the second highest growth in the country.First manager ever to have been certified as a training store manager on the pre-certification visit from corporate.Increased profits through effective sales training and troubleshooting profit loss areas.Generated repeat business to over 200 customers through exceptional customer service.

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  University Of Utah - David Eccles School Of Business

  Business Administration And Management, General