Dan Harnett Email and Phone Number

A busy and demanding role requiring a high level of interpersonal and communication skillsin order to establish and maintain effective working relations at all levels. Attention to detail and the ability to work quickly and accurately are of particular importance.• Managing web and email enquiries via the CRM system• Receive and handle a high volume of enquiries from prospective publicans• Thorough screening and interviewing of potential applicants• Generating a talent pool for low interest sites• Responsible for the management, accuracy and content of pub details on the web• Work closely with Regional Managers• Attend industry trade shows to promote and recruit for Stonegate Group• Marketing of all available pub opportunities• Responsible for training the recruitment team and field based Regional Managers

Based in a thriving Customer Contact Centre my main role is to ensure each of my 120 accounts was abiding to their terms and conditions of their contract and ensure all products are supplied by EI Group and not outside their "beer tie" My other duties include;• Increase barrelage volume in each account• Promote new products and raise brand awareness• Ensuring all deliveries are correct and delivered on time• KPIs including inbound calls and "value for money"

Alongside my full-time employment, I work casually at Hampton Manor, a Michelin star restaurant and events venue. Working closely with key stakeholders at every level of the business to ensure the effective delivery of events, involving the coordination of a team of 8-10 staff members.

Alongside my full-time employment, I worked part time in the busy City Center bar. I covered both bar and front of house. Other responsibilities include;

Working within the trade sales department I managed over 200 accounts across theMidlands area. They ranged from small independent dealers to large franchises. My main role was to contact each account on a weekly basis to arrange their advertising needs.