Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives. Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization. Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance… Show more Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives. Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization. Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program. Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. Coach, mentor and lead personnel within a technical team environment. Present periodic Dashboard reports on the current program, future opportunities and client issues. Show less

Managed client engagement services and solution implementations Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business. Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services. Maintained the existing revenue spend and strategically, upsell additional products and services.Direct the coordination of all… Show more Managed client engagement services and solution implementations Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business. Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services. Maintained the existing revenue spend and strategically, upsell additional products and services.Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients. Manage transition of client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of project. Show less

Manage multimillion-dollar services sales portfolio of IT services to businesses with responsibility for all aspects of the client relationship. Developing new services capabilities that tie to server announcements and to enhance overall product and server sales. Developing customer IT requirements into additional revenue. Selling, tracking, implementing these services and manage worldwide software application development teams.

2008. Provide executive leadership for a $12 million IT sales quota with a focus on the information technology industry.Principal: System i and System x Services IGS US 2003-2006. Leading two delivery teams on System x and System i platforms. Developed new services capabilities that tie to server announcements and to enhance overall product and server sales. Selling, tracking, implementing these services with Server Brand and Business Partners. Manager: AS/400… Show more 2008. Provide executive leadership for a $12 million IT sales quota with a focus on the information technology industry.Principal: System i and System x Services IGS US 2003-2006. Leading two delivery teams on System x and System i platforms. Developed new services capabilities that tie to server announcements and to enhance overall product and server sales. Selling, tracking, implementing these services with Server Brand and Business Partners. Manager: AS/400 Competency Center 1998-2003. I managed a team of professionals that provided ongoing support for product marketing and services. Responsibilities included: Global AS/400 application performance and capacity planning, availability and recovery support and consulting services on hardware and software. Provided marketing and consulting services support to IBM US business partners and IBM field services specialists Show less

I managed a team of Project Managers, IT Specialists, IT Consultants in IBM Global Services providing AS/400 services. Responsibilities included: bench marking, capacity planning, application design reviews, security assessment, REP implementation, database design, performance review, and AS/400 programming languages.

Established Project Management Office at client site. Responsible for the development of new services and license business opportunities in the assigned region. Responsible for the recruiting, management and career development of consulting staff,. Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence. Responsible for staff/account management and prioritization and forecasting. Met professional services revenue and profit… Show more Established Project Management Office at client site. Responsible for the development of new services and license business opportunities in the assigned region. Responsible for the recruiting, management and career development of consulting staff,. Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence. Responsible for staff/account management and prioritization and forecasting. Met professional services revenue and profit quotas while managing regional P&L. Provided delivery management to ensure customer satisfaction and reference-ability Developed project plans and assumed responsibility for project profit and loss. Monitored project activities and advised staff of issues due to resource availability. Show less

Managed cost budget to allocate overall cost estimate to individual tasks. Produced project status reports, managed the team and resolved day-to-day issues.Managed 10 to 15 technical resources as well as authored Statement of WorkTracked software customization, defects and issues.

Increased the company's growth by securing new partners, consulting engagements and by delivering new projects. Responsible for program and portfolio management activities within the Sales and Marketing division. Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management. Mentored… Show more Increased the company's growth by securing new partners, consulting engagements and by delivering new projects. Responsible for program and portfolio management activities within the Sales and Marketing division. Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. Managed budget for the organization to influence organization's financial profitability. Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work. Proactively managed systems development, implementation and risk management. Show less