Lead and manage Architecture, Strategy and Innovation for a $3 Billion-dollar corporation. Instituted Architecture discipline for the company with leadership buy in. Responsible for the IT 3-5 Year Roadmap and IT Strategic Vision. Led multiple large strategic programs including Digital (Mobile Web/App), HR Hire to Retire (Taleo), API Services Framework, Whataburger.com Redesign (awarded 2012 Imagine That Director Award), Project Workflow Approval (BPM), Internal Portal (SharePoint), and SAML Authentication Project. Introduced Design Thinking to Whataburger to solve large problems quickly with high business value. Key expert in deposition on the patent lawsuit between Dietgoal Innovations LLC v. Whataburger Restaurants LLC. Digital App Product responsibilities included Architecture in a highly scalable API driven system, Customer Journey mapping, idea management, analytics, feature selection, UX flow, and digital roadmap. Research Projects: Digital Menu Boards (Austin), Point of Sale Alternative, New POS Hardware, and Web Back Office, Chatbot for Learning, Idea Management, New Analytics PlatformBusiness Impact: Customer Journey Maps, Personas, Voice of the Customer, Voice of the General Manager, Digital Product Management, Information Management Working Group People Impact: I-Skills, Mentoring, Coaching, and MCORECore Technology: Xamarin, Azure, TIBCO, C#, SharePoint, JDE, IBM DataStage, Microstrategy, Netezza, Xpient, Aloha, and Micros

Lead and manage ERP, CRM, HRM, Blackberry and eMail systems/services for a $1 Billion dollar corporation. Design and implement corporate-wide metrics based production support program to address critical problems and built a cohesive architecture roadmap/organizational plan. Manage multiple programs and projects in each corporate service with 16 FTE’s and contractors as needed. Perform yearly goal and objective reviews with staff.Important activities include Information Technology leadership, executing on organizational goals, budget planning, Program Management, resource management, continuous processes improvement, business case development and evaluation, quality management, internal and external client management, and management of systems distributed across the globe.Core Technology: Proprietary systems (Java, .NET), ETL, XML, MS-SQL Server, Oracle, SAN, Cognos.

Successfully architected and designed software systems and portal for www.texasonline.com. Responsibilities included managing the Architecture, Development, DBA, and QA teams. Duties involving defining and executing valuable processes, providing project management, mentoring and expertise to deliver quality software development projects, that are customer driven, completed on time and within budget. Significant activities include CMM level 3 certification, CISP Compliance, program management leadership and execution, strategic planning, continuous improvement processes, business case evaluations, quality management, and internal client management. Direct a thirty-person team of Architects, Managers, Developers, DBAs, and Requirements Analysts.