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Experienced Software Support Agent with proven accomplishment in IT Transformation, Software Engineering and Customer Success A charismatic and trusted provider of development, transformation, and support through multiple channels bringing "clarity to complexity". Working as Customer Success Manager at Redsquid, I have an adaptable skill set creating the chance to tackle any problem with a well-thought-out solution. An excellent team player who believes in quality through communication, instilling a vision for business benefit and customer satisfaction. I have outstanding problem solving and trouble shooting skills providing me with the perfect skill set to come to mutually beneficial solutions for both parties’ interests aligned. I want to make a difference to my customers and create an open and free platform for them to air any problems, requests, and questions, no matter how big or small.
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Technical Account ManagerTeam Itg Jan 2023 - PresentBirmingham, England, United Kingdom -
Customer Success ManagerRedsquid Sep 2020 - Jan 2023Thame, England, United KingdomWorking closely with Redsquid's customers to ensure they are making the most of our services, and helping them roadmap their growth and how technology fits into it. -
Customer Success ManagerTriumph Technologies Ltd Aug 2021 - Sep 2021Thame, England, United Kingdom
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Second Line Support EngineerTriumph Technologies Ltd Sep 2020 - Aug 2021Thame, England, United Kingdom
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Solutions EngineerZift Solutions (Formerly Relayware) Jan 2019 - Sep 2020Oxford, United Kingdom -
Second Line Support RepresentativeAdestra Jul 2013 - Sep 2020OxfordOffering more technical levels of support for users of MessageFocus, and liaising with 'front line' Support team to help resolve client issues. Working in a terminal environment to run SQL queries on databases, as well as investigating logs and actions tracked by the system. Managing Abuse complaints from external parties and managing legal obligations off the back of those, following up best practice guide lines with other teams and the Client. -
Client Services ExecutiveAdestra Jun 2008 - Jul 2013Manage Client Queries on Adestra's Email Marketing Platform 'MessageFocus'. Work with Clients to repair/amend HTML Documents.
Dan Hewitt Skills
Dan Hewitt Education Details
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Oxford Cherwell ValleyInformation Technology
Frequently Asked Questions about Dan Hewitt
What company does Dan Hewitt work for?
Dan Hewitt works for Team Itg
What is Dan Hewitt's role at the current company?
Dan Hewitt's current role is Technical Account Manager at Team ITG.
What is Dan Hewitt's email address?
Dan Hewitt's email address is da****@****tra.com
What is Dan Hewitt's direct phone number?
Dan Hewitt's direct phone number is +120740*****
What schools did Dan Hewitt attend?
Dan Hewitt attended The Open University, Oxford Cherwell Valley.
What are some of Dan Hewitt's interests?
Dan Hewitt has interest in Civil Rights And Social Action, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Dan Hewitt known for?
Dan Hewitt has skills like Email Marketing, Html, Salesforce.com, Online Marketing, Messagefocus, Web Analytics, Html Emails, Digital Marketing, Database Marketing, Sql, Online Advertising, Seo.
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Dan Hewitt
Pitstone -
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Dan Hewitt
Tyldesley1hotmail.com -
Dan Hewitt
Greater Norwich Area, United Kingdom
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