Dan Hodkinson Email & Phone Number

Syracuse, Ny, Us

Spearheaded customer acquisition initiatives in the digital security and surveillance market, significantly increasing the client portfolio.Successfully identified and engaged with top strategic customers, contributing to a substantial increase of year-over-year business growth.Implemented targeted sales strategies increases surveillance revenues 30+% year-over-year.

Led a skilled engineering team in pioneering innovative solutions that enhanced customer loyalty and positioned Seneca as a leader in engineering.Contributed to Seneca's strategic leadership team, shaping the organization's future vision and achieving significant performance objectives.Streamlined engineering operations, fostering a continuous development culture, resulting in award-winning product designs.

Revamped post-sales technical services, significantly enhancing customer support and engagement, ensuring rapid issue resolution, and improved client satisfaction.Streamlined budgeting and planning processes, optimizing departmental resources to effectively support business growth.Innovated call tracking and escalation systems, reducing call times and substantially improving the customer experience.

Syracuse, New York, United States

My role encompassed crafting tailored go-to-market strategies, optimizing vendor relationships, and managing product lifecycles to rapidly respond to market changes.Led the development of our hardware roadmaps, employing innovative strategies to meet the technology needs of our customers while balancing value, price, and service to create custom experiences that uniquely met customer expectations.Conducted in-depth market research to identify customer needs and gaps, lead product development from conception to launch, and achieved a consistent 15% annual growth in the hardware business segment through focused strategies and innovation.

Syracuse, New York, United States

Managed a $25M product portfolio, focusing on enhancing supplier relationships, negotiating favorable terms, and creatively addressing product constraints, leading to more dynamic and effective procurement operations.Implemented innovative procurement solutions, including the development of a cutting-edge supplier pricing tool, which boosted purchase order processing efficiency by 30% and reduced production turnaround time by three days.Achieved cost reductions in annual savings of $250K, and established comprehensive risk management and compliance, ensuring supplier partnerships were optimized, and procurement processes were aligned with organizational goals and market demands.