Dan Hoskins Email & Phone Number

Boulder, Colorado, United States

Seattle, Washington, United States

- Planned and validated a modification to the Amazon app (added to the official roadmap) that drives $11 million in savings by giving online grocery pickup customers personalized omnichannel access to in-store offerings. Relevant brands: Amazon Fresh Stores & Whole Foods Market.- Developed the concept, technical requirements, UX design, implementation roadmap, and financial analysis. - Collaborated with and recruited buy-in from over 40 stakeholders including other product managers, senior management, engineering teams, UX researchers and designers, marketing teams, etc. - Designed a usability study with UX teams including 10 user interviews targeting a 20% feature engagement increase.

Dallas-Fort Worth Area

- Led a 5-person NLP initiative that reduced analysis time of relevant customer service issues by 90% using ML models to analyze over 100,000 tweets per week and 120M+ Verizon accounts for negative CX events. - Nonprovisional patent pending for an NLP process identifying 98.7% of brand-targeted misinformation bots (US20220292615A1). This decreased root cause analysis time of our product by 25%.- Oversaw 6 LDP engagement teams (21 members), increasing professional development participation by 35% and alumni engagement by 20%. Also organized bimonthly social responsibility events, enhancing community impact.

Basking Ridge, New Jersey, United States

- Authored an internal research paper which included my assessment of the five main data labeling methods and my recommendation of the most valuable method for Verizon AI/ML teams. - Effected the adoption of Snorkel, a weak supervision tool that enables programmatic generation of data labels, thereby easing a key bottleneck of contemporary AI/ML workflows. - Identified, implemented, and recommended improvements to Verizon’s AI/ML tools, processes, and intellectual capital. This was done by monitoring developments within academia, tracking evolving industry trends, and understanding Verizon’s ongoing AI projects including computer vision, NLP, and predictive analytics.

Basking Ridge, Nj

- Served as a software engineer (December-July) and scrum master (July-November) for a team that designed and implemented an automated migration of Verizon’s 12,000+ Bitbucket accounts to GitLab. - Created two Python helper libraries that are still being used by the developer community in Verizon. One is a Lambda function update automation framework. The other library contains helper classes and methods for interacting with and administrating the Bitbucket and GitLab systems.- Led small groups of developers to design and implement scalable, efficient software customizations for the Verizon GitLab platform. These solutions embraced the microservices paradigm, embodied software development best practices, and leveraged burgeoning technologies (e.g. AWS Lambda and CI/CD).- Contributed significantly to the team in both a technical capacity (software engineer) and an informal leadership role by proactively identifying opportunities for innovation and recruiting the appropriate resources and personnel to implement them. - Earned the Amazon Web Services Solutions Architect Associate certification.

Capitol Heights, Md

- Responsible for testing, turn-up, and troubleshooting of complex HVAC control systems at hospitals, schools, hotels and a military office building. - Identified and solved complex electrical, mechanical, and software problems including manipulation of controls systems logic using Johnson Controls’ proprietary software. - Proactively automated time-consuming reporting and analytical tasks by coding Visual Basic software enhancements. Prepared and delivered presentation recommending productivity improvement opportunities.

Broomfield, Colorado

- Managed an expanded Build vs. Buy program - now moving 4 locations on-net per week. - Managed projects from preliminary opportunity identification through launch of on-net construction.- Working directly with account directors, finance analysts, field planners, sales engineers, and customer care managers. Also supported the equipment testing lab with turn-up of new fiber-optic pathways and installation of servers.

Broomfield, Colorado

- Helped to launch Build vs. Buy program - designed to expand Level 3's network while satisfying customer demand. - Conducted Build vs. Buy analysis of fiber-based off-net service delivery orders. - Managed build projects from off-net order receipt through customer approval to move on-net.. - Documented entire Build vs. Buy process and trained replacement before exit.

Boulder, Colorado

- Evaluated “go / no go” for tax lien investment using a pre-defined screening framework incorporating third party valuations, property condition, area condition, etc.- Managed deed filing process for twelve tax lien properties in Louisiana. Responsible for keeping projects on schedule while minimizing cost.

Master Of Science - Ms, Artificial Intelligence

- A highly selective (5.5%) program that enables students to design, build, and lead high-impact AI products. - Leader of the team that.

Double Major - B.S. Degrees, Electrical Engineering, Systems And Control Engineering

- Dean’s High Honors List (3.75 or higher GPA) in each semester of junior and senior years

Education record