Dan Hurdle Email & Phone Number

Milwaukee, Wisconsin, Us

Provide safety & compliance products and services to businesses across many industry verticals. Help companies meet all OSHA needs, including manuals, meetings, certification kits, labor posters, and online training courses. Offer pre-qualification services for small to large contractors that need to be certified with third-party administrators (TPAs)Led a rapid turnaround and return to high growth within 8 months. The company returned to healthy profitability, driven by a 50%+ increase in Sales. Culture and Employee motivation, engagement, and loyalty (retention) dramatically improved. Sales & Service Operations overhaul. Improving functional and human customer experience. Ongoing development and implementation of new Core Growth Strategies

Austin, Texas, Us

Served portfolio companies on Strategy, Budgeting, Operational Planning, Core Processes Development, Performance Management System, Service Operations, Sales Improvement, and other functional areasA member of the Growth (Operations) Team until a portfolio CEO position became available, which happened after 4 months at Serent

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92866 Issy Les Moulineaux Cedex 9, Fr

Led multi-unit healthcare business with $450M revenue, 327 franchisees, 25000 senior caregivers, and 5 new company-operated markets. Developed new Core Strategies to drive customer experience, services innovation, network health, and topline (profitable) growth. Achieved & then maintained double-digit Revenue growth (10% increase to +16% year-over-year growth within 9 months)Enabled network performance improvement by introducing a company-operated channel via M&A, supporting Franchisee M&A, and enhancing existing Franchisee performance through performance management groups, incentives, and performance standards Managed organizational overhauls in Field talent, structure, and accountability. Employee Engagement Survey results increased dramatically by +27% to 84%, and Franchisee Overall Satisfaction Survey results went from 77% to 86% inside 8 months

Schaumburg, Il, Us

GM of a Division with a multi-unit education business of post-secondary career-oriented schools, comprised of 73 campuses, 6000 employees, 25000 students, and $500M+ revenue in the Health, Design & Technology, and Culinary professional segments (including Le Cordon Bleu brand)Executed a performance turnaround. Upon arriving, CEC was tracking to 1/2 its former student population, declines of ~40% in year-over-year new student enrollments, and hundreds of millions in projected losses for 2013. Within 12 months, there was a 60% improvement in projected losses and a path to profitability, and a 40% increase in year-over-year new student enrollmentsDesigned a new value proposition and a longer-term strategy for future industry leadership: extraordinary service experiences (at outside-the-industry best practice levels), world-class new program development, and game-changing academic innovation

Minneapolis, Mn, Us

Responsible for 2nd largest Retail Coffeehouse chain with over 700 Retail stores and 7000 employees. GM of all Retail channels, including US company-operated, US franchise/licensed, and International storesImplemented transformational growth strategy. Returned to profitability after 7 years of negative net income. Reversed declining same store sales in all markets in 1 year. Stock price increased ~1300% in 3 years. Turnaround and growth strategy resulted in a highly successful PE acquisition and mergerRecognized by J.D. Power as Customer Service Champion. One of only 40 brands selected across all industries, with Caribou being the only food service company in America recognized

New York, Ny, Us

Served the Retail Leadership Team as Head of Strategy & Chief of Staff, responsible for strategic and operational planning, major Retail strategic initiatives, and Retail M&A. Led the development, buy-in, and initial implementation of new strategies for multiple businesses and functional groups

Seattle, Wa, Us

Led Existing Stores Corporate Operations with a team of 350, budget of $800M, and supporting 6000+ Retail stores. Led a Retail Food business unit with 60 corporate and field personnel and $600M (high margin) revenue. Built a strategy function that developed an overhaul of the existing and new stores strategies, resulting in 6 years of double-digit same store sales growth and doubling (to 500) new stores per yearTook Food as GM from negative same store sales to over +20% in 18 months. Delivered ~100% increase in average food sales per store in 3 years. Howard Schultz stated “more progress had been made in Food at Starbucks in the last 12 months than over the last 12 years”Developed a strategic vision for the customer experience and an operational efficiency program to generate “more for less” and enable store growth investments, resulting in steadily improving store environment and customer satisfactionDeveloped and implemented transformational new store initiatives, such as franchised store expansion, drive-through store rollout, and a portfolio of new store designs (size, type, locations). Reversed a multi-year trend of declining year one sales and significantly improved new store ROI/IRR

Us

Management and strategy consultant focused on corporate, business unit, and new venture/growth strategy development across multiple industries and functional areas

Washington, Dc, Us

Planned, managed, and evaluated all operations onboard a Trident nuclear submarine. Responsible for ship navigation, all operations, 30-person department, and $300 million of equipment. Distinctions: Ranked #1 department head in all evaluations and #1 junior officer by 2 captains, selected as one of 5% of officers for early advancement to Executive Officer (2nd in command), and graduated 1st in class at submarine officer school

Bachelor Of Science (Bs), Engineering

M.Sc., Management Studies