Dan Jaynes Email & Phone Number

I love helping others, and IT has been my tool to do so. Whatever the situation is, I want others to know that I care about them and what their needs are, and the robust world of computers has helped me do just that. I thrive on helping others and making a difference where I am. I have experience in customer support and using whatever tools and knowledge bases are available to best find the solutions. Documenting my steps and keeping a strong positive drive are how I always approach my goals. My best traits/skills include: ● Using detailed documentation to ensure accountability and accuracy.● Managing communication with phone, email, and instant message.● Triage work based on importance and date needed.● Using available sources of knowledge and past tickets for first call resolution.● Maintaining positive outlook in work and building positive meaningful relationships.