As the Vice President of Resort Services at Resorts of the Canadian Rockies (RCR), I oversee all aspects of the guest experience, from food and beverage to snow schools, retail, and rentals. With more than 30 years of hospitality and resort management experience, I have a proven track record of increasing revenue, reducing costs, and ensuring customer satisfaction across multiple units and locations.I am passionate about creating memorable and enjoyable experiences for our guests, while also fostering a positive and collaborative work environment for our staff and volunteers. I have extensive skills and knowledge in sales forecasting, financial analysis, food and beverage purchasing, and contract negotiations. I also have a keen ability to see multiple sides of a challenge and provide professional performance from myself and others. My mission is to lead resort services with excellence and innovation, while supporting the growth and success of RCR.
Listed skills include Hospitality, Food And Beverage, Resorts, Customer Service, and 46 others.