Dan Johns Email and Phone Number

Teleport is an identity native infrastructure access tool. At Teleport, I work with customers on product demonstrations, proof-of-value deployments, and troubleshooting. My job entails understanding customer environments, including their cloud (AWS, Azure, and GCP) infrastructure, networking, kubernetes deployments, Linux and Windows servers, databases such as MariaDB, Postgres, and MongoDB, and web-based applications.

Fetch Rewards turns all your retail and restaurant receipts into savings. Simply scan any grocery, retail or restaurant receipt after you shop, and save on thousands of popular products throughout the store. Earn points on every receipt or eReceipt you scan. Turn receipts into gift cards for online retailers, e.g. Amazon, Target, and others.I have established our InfoSec program and lead security efforts at Fetch Rewards. This includes cloud security, where I have implemented a secure cloud environment using tools such as AWS Control Tower, Config, AWS WAF, and Guard Duty. Additionally, I work as a cloud network specialist, working on multi-account and multi-region networking through AWS Transit Gateway. My responsibilities additionally include vendor security assessments, meeting compliance requirements, managing encryption, and consulting with teams for secure implementation of various technologies such as Kubernetes, SAML, AWS Secrets Manager, S3 bucket policies, and code reviews.Additionally, I am responsible for managing our bug bounty program through HackerOne. I assess and triage vulnerability reports, either fixing the issues personally or working internally with our development teams to ensure remediation.I also work with our teams on remediating internal vulnerabilities in our code via Snyk. Vulnerabilities are prioritized by severity, and are then communicated to relevant teams to ensure patching and fixes.

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world.Technical Account Managers are the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications. Responsibilities include engaging with Director and C-Level executives to understand mission needs, assisting in Design/Architecture of AWS and hybrid cloud solution, advocating for customer requirements within AWS, and working directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.

Cloudflare, Inc. is an American web-infrastructure and website-security company, providing content-delivery-network services, DDoS mitigation, Internet security, packet acceleration, and distributed domain-name-server services.Solutions Engineers are the technical keystone through the entire sales cycle - pre and post sales. They work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. They leverage technical expertise in Cloudflare’s global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer. As experts on web/mobile security and performance, they are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.SEs are the technical customer advocate within Cloudflare. To aid customers, they work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. The goal of customer success drives through the entire organization as Solutions Engineers seek out and create scalable solutions for their customer’s needs.I was the founding SE in the Chicago field sales office. I also was a leader in the design of a new on-boarding and training program for new hires on the sales and customer teams, introducing them to a technical overview of the product. I also worked as hiring manager for Chicago SEs.

Rackspace is a leading provider of expertise and managed services across all the major public and private cloud technologies. Passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how you need it.Enterprise Support Engineers serves as a key element within the Rackspace support infrastructure and have ownership of technical support for a designated customer base. They provide consulting service to customers on building, maintaining, and upgrading systems to meet customer needs. This includes creative problem-solving techniques to identify the source of problems, while at the same time keeping the customer aware of every step along the way. Day-to-day work includes analyzing customer configurations, advising on potential pitfalls that a customer may experience using existing or planned methods, and suggesting alternatives that may better serve the stability of the customer's solution. They also propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system, as well as solve customer's technical issues. These include OS level problems, web, database, and application server issues, user management and permissions, storage, network, security or application issues.

Rackspace Linux Administrators solve issues by utilizing creative techniques to ensure Fanatical troubleshooting and advice, which also means being a key partner in building relationships with customers as they are updated each step along the way.They work with bleeding-edge technology in the dedicated and cloud computing space. They install, configure, update and troubleshoot services for customers such as OS level concerns, web server, database server, applications server and mail, including support for Apache, MySQL, PHP, FTP, SSH and DNS. An outstanding Linux Admin will also have excellent knowledge of clustering, MySQL, network fundamentals, and Shell scripting.They also teach customers “how to fish” while advising on technical issues, and collaborate with fellow system administrators and support team members for training and knowledge sharing.

Cerner Corporation is an American supplier of health information technology solutions, services, devices, and hardware. As of February 2018, its products were in use at more than 27,000 facilities around the world.Systems Engineers on the Infrastructure team support the hardware and software utilities behind the solutions. This includes hardware upgrades and installations, driver upkeep, remote console server management, virtual machine provisioning, storage upgrades, and network routing.

MojoHost provides high quality, reliable and trustworthy hosting services with a proven record of performance. From leading edge infrastructure to our fully attentive support staff, and rock-solid security, we always make sure that our clients and their digital assets have a safe and cozy digital home.Linux administrators at Mojohost are expected to do everything possible to keep client sites online and performing responsively, responding to tickets and phone calls as clients to provide world-class support and uptime. Admins are expected to have knowledge of networking, programming, devops, and virtualization. The software is primarily Apache/Nginx, Tomcat, and Wowza on CentOS servers.

The Chippewa River District Library System provides materials and services to enrich, enlighten and inspire all of the people in the community.Interns work on a variety of projects to promote the library's mission. My work included .NET website development working with the Google Maps API, provisioning of loaner devices, instructional courses for seniors, and creating/supporting an after-school program based on a popular game, Minecraft.

The Herbert H and Grace A Dow College of Health Professions provides students and faculty members access to the latest technologies for teaching, learning, research, and clinical practice in a beautiful and open environment.Desktop Support Specialists work on both client and server devices, managing updates via Group Policy, registering hardware via Active Directory, and providing support for print services, software installation, client troubleshooting, and hardware repairs.