To continue my growth in Mainframe and Network Connectivity along with my continuing interest in servers and their place in Computer Networking, Qualifications• Twenty two years of Network Operations / Mainframe experience• Over seven years of Lead Shift Operator experienceProfessional ExperienceNetwork Operations Coordinator - Daimler Trucks North America, Portland OR ▪ 2000 - Present• Network and mainframe monitoring• Mainframe maintenance• Troubleshoot network and programming issues• Create and maintain department documents, schedules, and calendars• Maintain Network Operations SharePoint site and knowledge base documents• Maintain Network Operations, Production Control, and Major Incident Management web pages• Maintain Network Operations Center and Remote Network Operations Center hardware and documentation• Conduct annual audits of all Mainframe physical connections (FICON, Ethernet, etc.)• Facilitate tasks and requests between Network Operations and outside departments• Liaison between Network Operations and Production Control to review reoccurring batch issues• Facilitate training of new Network Operations employees and contractors• Subject Matter Expert of all Network Operations processes and procedures• Backup administrator of mainframe Integrated Console Controller (ICC) software configuration• Coordinate future hardware and software solutions for the team and develop proof of concepts• Allocation and tracking of overtime schedule to meet budgetary requirements• Coordinate Network Operations Center resources to facilitate special project requests as needed• Coordinate yearly review and update of policy and procedure• Provide yearly TOS ideas and follow 5S standards• Provide flexibility covering any shift including nights and weekends• Ten years’ experience with set up, configuration, implementation, maintenance and patching of Remote NOC (RNOC)Network Operations Coordinator - Daimler Trucks North America, Portland OR ▪ 1999-2000 • First level helpdesk for Network Services, Technical Services Group• Second level support for ITAC Helpdesk for servers and network problems• Microsoft Windows • Microsoft Office• Microsoft SharePoint design and administration• Redwood Cronacle Job Scheduler• Redwood CPS Job Scheduler • Sitescope Monitoring Tool• What’s Up Gold Monitoring Tool • QIP• RFTs• vSphere• Active Directory• Exceed• User Manager• Aspect call system• CISM• BMC Remedy• CA ESP Job Scheduler• CA Autosys• SAP • Mainframe skills: ISPF, zOS, JES2, JCL, and IMS.