Dan Kaiser Email & Phone Number

Sioux Falls, Sd, Us

Monroe, La, Us

KEY STRENGTHS:• Operations Management: Performance-driven mindset with demonstrated success in facilitating corporate growth through the implementation of network engineering programs that exceed customer service expectations. • Project Management: Comprehensive knowledge of the overall departmental function. Exceptional project management skills; high attention to detail and ability to manage numerous projects simultaneously.• Corporate Compliance: Plans and directs all aspects of engineering activities and projects within organization. Ensures initiatives and processes are in conformance with established policies and objectives.• Fiscal Responsibility: Highly effective at managing stringent budgets, fueling cost savings, improving delivery, and forecasting for additional needs. Incorporates components, materials, and tools that result in a cost-effective and quality output.• Communication: Committed leader with the ability to conceive and implement new ideas that improve processes and reduce operational costs. Possesses strong verbal and written communication skills with ability to work with all levels of organization.Organize and direct the Outside Plant (OSP) and Inside Plant (ISP) Engineering and for 5 state territory (ND, SD, NE, WY and CO – Outstate).• Design of the CenturyLink Network, right of way acquisition, records posting, budget administration, job pricing, quality, contract work inspection/coordination, contract negotiation for both ISP and OSP work functions along with other miscellaneous engineering and construction functions.• Key Accomplishments: Improved processes, issued quality alerts to improve quality, reduce costs and bring new technology to region.

Monroe, La, Us

Manage the OSP Engineering for 4 state territory (ND, SD, NE and SW IA).• Designed, right of way acquisition, records posting, budget administration, job pricing, quality, contract work inspection/coordination and other miscellaneous OSP functions.• Key Accomplishments: Demonstrated very effective organizational and people skills. Improved processes and issued quality alerts to improve quality and reduce costs and bring new technology to our region.

Monroe, La, Us

Manage the OSP Engineering for 4 state territory (ND, SD, NE and SW IA).• Designed, right of way acquisition, records posting, budget administration, job pricing, quality, contract work inspection/coordination and other miscellaneous OSP functions.• Key Accomplishments: Demonstrated very effective organizational and people skills. Improved processes and issued quality alerts to improve quality and reduce costs and bring new technology to our region.

Monroe, La, Us

Coordinate and schedule the OSP placing program for eastern South Dakota utilizing general contractors.• Met customer demand, quality control to ensure timely service and customer satisfaction, inventory management to ensure proper turnover ratios, evaluate and award specific bid contracts to qualified contractors, work with all government entities to ensure that work performed was completed in accordance to their specifications.• Assisted OSP Design Engineering providing timely revisions and work prints for customer service and rehab projects.• Key Accomplishments: Implemented a quality control plan to reduce customer and municipality complaints. Set objectives for US West’s general contractor which enabled turn ratios for South Dakota to exceed objective every month.• Organized the placing program to meet budget and reduce delayed orders well below set minimums.

Monroe, La, Us

Lead the Cable Maintenance and Design Services Team for provisioning and maintenance to meet customer demand in eastern North Dakota. • Ensured quality control, timely service and customer satisfaction. Interact with all business units, internal and external to meet or exceed customer expectations. Interfaced with contractors on damage prevention, quality, safety and pricing issues.• Key Accomplishments: Successfully implemented a program to reduce Code 4 Reports and Delayed Orders through an aggressive Defective Cable and Pair recovery program. Improved Network reliability by upgrading the Air Pressure Systems from Sparton and converting to a PMAPS System in several eastern North Dakota communities. Kept pace with new technology through performance management, coaching and leadership technician skills and performance improvements.

Monroe, La, Us

Coordinate and implement the construction program for eastern North Dakota utilizing US West personnel and contractors.• Manage customer demand and quality control to ensure timely service and customer satisfaction. Work closely with all internal and external business units to exceed expectations.• Key Accomplishments: Member of the US West Fiber Optic Standardization Team which standardized Methods and Procedures for placing and splicing implementation. Recognized as a leader for 1220.11 exempt material inventory control and project backlog reduction.

Monroe, La, Us

• Perform various job duties which included but were not limited to cable placing (aerial, underground & buried - copper/fiber), cable splicing (aerial, underground & buried – copper/fiber) digital cable skills, business and residential installation and repair, OSP trouble analysis, cable and pole replacement, conduit and manhole construction and repair, shipping-receiving-handling, union relations and clerical duties.• Key Accomplishments: A wealth of OSP knowledge and experience involving everything thing from open wire, fiber optics and wireless networks.

Education record

General Academics