Dan Kamide Email & Phone Number

Consistently met corporate cash and bad debt goals by effectively managing 2 direct managers and 12 indirect reports that were responsible for the collection of a $500M+ receivables • Oversaw and assisted with analyzing financial statements and reviewing credit reports to support the extension of credit terms and recommended strategies for creative credit solutions for all accounts both International and Domestic• Supported the preparation and communication of reports to senior management to aid with driving improvement in DSO, aged receivables, and cash flow. Supplied data to support receivable issues related to invoices that were delayed for payment• Developed, implemented, sustained and improved credit and collection processes and procedures on an ongoing basis. Facilitated cross-functional projects to improve the overall efficiency of the order to cash collection cycle• Managed the implementation of ERP systems, upgrades and identifying system errors working closely with business system analysts. Sucessfully completed company aquistions identifying system/business processes for gaps • Conducted both internal and external customer meetings and problem resolution sessions. This includes, but is not limited to, receivables issues, process improvement opportunities, internal cross-functional teams, risk mitigation meetings and human resource related issues• Mentored, trained, coached, and developed department employees and provided guidance to help increase performance against goals related to aged receivables, collections efficiency, percent past due. Provided guidance on forecasting and strategies to execute efficient collections of receivables• Communicated on an ongoing basis with each team member with regards to performance and development opportunities. Performed employee annual performance assessments and counseled personnel on development needs

Scranton, Pennsylvania Area

Managed International & domestic accounts within assigned portfolio to reduce receivables, DSO, increase cash flow and reduce potential bad debt.• Actively assisted with special projects to successful completion and maintained aging of assigned portfolio with adherence to company rules, policies, procedures and government regulations• Collaborated with sales and accounts receivable personnel to resolve client charge-backs and disputes to mitigate risk and achieve set targets and goals• Championed efforts to collect open items in portfolio accounts in compressed time-frames and ensured proper reconciliations to meet financial objectives

Customer Service Serviced clients across multiple trade retail accounts while delivering above standard customer service in a fast paced high volume environment• Addressed customer questions and concerns while maintaining professionalism and delivering high satisfaction on the clients behalf• Accessed multiple software programs while serving the customer while adhering to department goals, quality, productivity and handle time.

Scranton, Pennsylvania Area

Oversaw the front end operation of customer service and sales ensuring a positive customer experience• Responsible for the staffing, scheduling and training of 15-30 associates• Balanced and recorded tills to match POS reports in order to prepare nightly deposits• Facilitated monthly and “on the job” training seminars to increase overall customer satisfaction

Responsible for successfully leading a professional sales team to achieve daily sales and profit margin goals set by Senior sales team• Responsible for the staffing, scheduling and training of 15-30 associates• Trained advanced sales techniques to sales team in order to provide the customer with appropriate solutions based off the customer’s needs• Reviewed P&L report to identify opportunities to maintain an efficient profitable enterprise• Performed inventory management by doing frequent cycle accounts and making inventory adjustments• Oversaw the inventory receive process accounting and recording all incoming inventory for staging

Business Administration And Management, General

General Studies